[Resolved]  ICICI — Credit Card Division

to ICICI

This is an old credit card account which i was using from the past 6 years. I was very regular with the payments for many years and also paid 94000/- and cleared my dues in Nov 2009 . But due to my father sickness , I was unable to pay the amount since May 2010. Later i approached the ICICI bank multiple times for a request for settlement of account , but they did not responded to my requests.

Since a month , I was getting multiple harrassment calls from ICICI bank Chennai for the same credit card account , Daily i was getting 100 calls to my mobile and harassing me with foul and obusive language . Today ( June 12 , 2013 ) , they called my Accenture office ( Bangalore ) and was using profanity / foul / obusive language to the office receptionist. I got calls from these numbers [protected] , [protected] , [protected]
Even they harrassed my sick mother at hyderabad location ( she is having neuroligical problems ) at my residence location resulted in a nervous disorder attack.

I cannot tolerate this kind of harrassment and i dont understand how can they call my office and use obusive language . I request the ICICI bank officials to close this old Credit card account with an final settlement / amicable amount . I am ready for a final settlement . They can reach me on [protected]

ICICI Credit card division has breached and violated all RBI guidelines and using muscle power against my father and mother in Hyderabad office and calling my office location is completely violation of RBI guidelines.

I am ready for a final settlement . They can reach me on [protected]. Provided they speak in a respectable manner. IF that is not possible , then we can settle this matter in the court of law., This kind of behaviour ICICI bank collection department is not acceptable.


Thanks and regards
Viplav Chodavarapu
Hno 7-1-29/a/1/503
united annex apartments
hyderabad.
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Aug 9, 2021
Complaint marked as Resolved 
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ICICI - credit card — Not Reaching Settlement

Dear Sir / Madam,

Ref : Credit Card No.: [protected]

I would like to start with, I had this card which has expired sometime in 2008. I had hardly used around 35, 000.00 on the card. Then due to heavy travelling I was unable to pay the amount on time and late fee charges piled up on the card. Then the total due showed something like 74, 000.00. Then some person from Global Credit Services came to me and I requested for a settlement at 52, 000.00. I have given them appropriate cheques and the agent assured me that a settlement letter would be given to me after which the man disappeared. Then for some time this matter was left alone for the convenience of ICICI probably. Then I was again travelling to Delhi and one Mr. Muthu (probably a fake name) called me and said if I could arrange 3, 400.00 somehow it would be full and final. Since I had already gone through this kind of incident I took a receipt on white paper to safeguard my side. Then again after some time they started asking for payment. While I was in an important meeting one person calling himself Livingston (again fake) calls me and abuses me with mother and sister abuses and also called be a Bastar_d. Then some by the name of Jaikumar calls me and says if I could give 4, 250.00 which is a last payment he would give me a letter stating that it will be full and final and no one would call me again. After that all the contact numbers are either switched off or not-reachable. If I manage to get some one Mr. Jaikumar does not come on line and very arrogantly without explanation cut the call. Kindly help me in this matter.

ICICI Credit Card — Violetion of credit card criteria

Dear Sir/madam,
I got the ICICI credit card on 19th September 2008. Inside the kit I got the brochure and credit card.
There it has been strictly mentioned that the monthly EMI will be INR 1000.
But every month they have charged INR 2000 for EMI and calculated the tax and interest on that.
Besides that as I received the credit card on 19th September 2008.
That means the statement should be start from that day.
But they have started the statement from 4th September 2008 and I did not get that statement first time.
How its possible?
Another thing is that In the credit card they have never mentioned the credit card account no and also they did not mentioned it with the initial card statement.
But suddenly they are saying the card no is [protected].
It was also mentioned in the legal notice which I got.
later they have explained that credit card no was actually did not sent to me and has been merged with my original credit card as my credit card account no.
please look forward to this matter. My contact no is [protected]
Hi,

We are the customer service team from ICICI. We have made note of your complaint and will take necessary action soon.

Regards,
ICICI Bank Customer Service Team.
Dear Sir,

We are sorry for the inconvenience caused to you. We have made a note of your contact details . Our official will get back to you.

Regards,
ICICI Bank Customer Service Team.

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