[Resolved] ICICI Debit Card — How to unblock icici debit card for online transactions? | |||
Hello there Two months back I got the icici debit card with my salary account from my employer. It is icici debit card (master card). Now it was given me at same time of opening account.So there is no name on the card. When I used this card for online transaction first time process asked me to enter Card Number, Name on the card expiry date. I filled it properly with my name. On next screen it asked me for valid from date, date of birth and atm pin. I again filled it properly. But this time it rendered a message of invalid data. I tried it few time and after 3-4 time it blocked my debit card for online transaction and showed me below message: "For security reasons your MasterCard® SecureCode™ purchase has been prevented from being processed due to repeated entry of incorrect details. Your card has been blocked for online transactions at MasterCard SecureCode merchants. To Unblock your card/login, please contact ICICI Bank Customer Care. To complete this purchase using another form of payment, click 'Continue' " I called to customer care for this but a pre recorded tape is running there asking for debit card number. I enter my debit card number (16 digits) it is telling me that it is invalid number . I am not getting how to unblock my card for online trasnaction? Please help me out Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved Apr 11, 2015 veer vivek's response For security reasons your Verified By Visa purchase has been prevented from being processed due to repeated entry of incorrect details. Your card has been blocked for online transactions at Verified By Visa merchants.
To Unblock your card/login, please contact ICICI Bank Customer Care.
To complete this purchase using another form of payment, click 'Continue'
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 62 Comments | |||
Comments
ICICI — No Proper Process in Place
Hi,I have raised a service request to ICICI Credit Cards department through Customer Care (Call) on 2nd September, 2009. The request was to update my Permanent Address in their database. They informed me that request will be processed 9 working days. Having no update on the service request I raised, I called up customer care and came to know that my service request was rejected with following comments: "The customer is not available at the given address for updating." I have explained them that the address given for updating is correct and the latest. I have been staying there for more than an year. They inturn informed me that Verification Department has done back ground check for this. The other call center executive said, I have not authorized to change the address. But, that is not the case. None of the ICICI executives/ third party members have come to my home and enquired about me. None of them called me for cross checking.
My questions to ICICI are:
1) How can they close the SR without informing a customer that I am not available?
2) When did the verification team come to my home? Did they go to old address?
3) How many days should I wait for address to be changed?
4) Can they pay me any penality for not processing the request properly? (They do charge late fee, service fee, tax if we have delayed credit card payment even for a half day).
5) What is the authorization that they are expecting from me when request itself was raised by me?
Service Request No:[protected]
Expecting a proper solution for this.
Thanks,
Sreedhar Seelam
+[protected]Bangalore)
hi,
i am vinoth, from chennai, last week i used my debitcard for online, unfortunatiy i used two three times, then my card was blocked for online, pls help me to solve.
my contact no:[protected]
i am vinoth, from chennai, last week i used my debitcard for online, unfortunatiy i used two three times, then my card was blocked for online, pls help me to solve.
my contact no:[protected]
Hi Team,
Even I do have the same issue like Sanjay. I've tried calling you guys many times and all the time the IVR play on and then disconnects. Its really irritating. Earlier when I faced this situation I've called upon your Customer care and a guy told me that the card has been unblocked. But I face the same issue again and again.
I will help you with my contact details. I would expect a person to call me up asap.
My Contact # is +91-[protected].
Please contact me asap as I need to resolve this issue asap.
Even I do have the same issue like Sanjay. I've tried calling you guys many times and all the time the IVR play on and then disconnects. Its really irritating. Earlier when I faced this situation I've called upon your Customer care and a guy told me that the card has been unblocked. But I face the same issue again and again.
I will help you with my contact details. I would expect a person to call me up asap.
My Contact # is +91-[protected].
Please contact me asap as I need to resolve this issue asap.
Hello there
Two months back I got the icici debit card with my salary account from my employer.
It is icici debit card (master card).
Now it was given me at same time of opening account.So there is no name on the card.
When I used this card for online transaction first time process asked me to enter Card Number, Name on the card expiry date.
I filled it properly with my name.
On next screen it asked me for valid from date, date of birth and atm pin.
I again filled it properly. But this time it rendered a message of invalid data.
I tried it few time and after 3-4 time it blocked my debit card for online transaction and showed me below message:
"For security reasons your MasterCard® SecureCode™ purchase has been prevented from being processed due to repeated entry of incorrect details. Your card has been blocked for online transactions at MasterCard SecureCode merchants.
To Unblock your card/login, please contact ICICI Bank Customer Care.
To complete this purchase using another form of payment, click 'Continue' "
I called to customer care for this but a pre recorded tape is running there asking for debit card number.
I enter my debit card number (16 digits) it is telling me that it is invalid number .
I am not getting how to unblock my card for online trasnaction?
Please help me out
Two months back I got the icici debit card with my salary account from my employer.
It is icici debit card (master card).
Now it was given me at same time of opening account.So there is no name on the card.
When I used this card for online transaction first time process asked me to enter Card Number, Name on the card expiry date.
I filled it properly with my name.
On next screen it asked me for valid from date, date of birth and atm pin.
I again filled it properly. But this time it rendered a message of invalid data.
I tried it few time and after 3-4 time it blocked my debit card for online transaction and showed me below message:
"For security reasons your MasterCard® SecureCode™ purchase has been prevented from being processed due to repeated entry of incorrect details. Your card has been blocked for online transactions at MasterCard SecureCode merchants.
To Unblock your card/login, please contact ICICI Bank Customer Care.
To complete this purchase using another form of payment, click 'Continue' "
I called to customer care for this but a pre recorded tape is running there asking for debit card number.
I enter my debit card number (16 digits) it is telling me that it is invalid number .
I am not getting how to unblock my card for online trasnaction?
Please help me out
Hello there
Two months back I got the icici debit card with my salary account from my employer.
It is icici debit card (master card).
Now it was given me at same time of opening account.So there is no name on the card.
When I used this card for online transaction first time process asked me to enter Card Number, Name on the card expiry date.
I filled it properly with my name.
On next screen it asked me for valid from date, date of birth and atm pin.
I again filled it properly. But this time it rendered a message of invalid data.
I tried it few time and after 3-4 time it blocked my debit card for online transaction and showed me below message:
"For security reasons your MasterCard® SecureCode™ purchase has been prevented from being processed due to repeated entry of incorrect details. Your card has been blocked for online transactions at MasterCard SecureCode merchants.
To Unblock your card/login, please contact ICICI Bank Customer Care.
To complete this purchase using another form of payment, click 'Continue' "
I called to customer care for this but a pre recorded tape is running there asking for debit card number.
I enter my debit card number (16 digits) it is telling me that it is invalid number .
I am not getting how to unblock my card for online trasnaction?
Please help me out
my contact no. is [protected]
Two months back I got the icici debit card with my salary account from my employer.
It is icici debit card (master card).
Now it was given me at same time of opening account.So there is no name on the card.
When I used this card for online transaction first time process asked me to enter Card Number, Name on the card expiry date.
I filled it properly with my name.
On next screen it asked me for valid from date, date of birth and atm pin.
I again filled it properly. But this time it rendered a message of invalid data.
I tried it few time and after 3-4 time it blocked my debit card for online transaction and showed me below message:
"For security reasons your MasterCard® SecureCode™ purchase has been prevented from being processed due to repeated entry of incorrect details. Your card has been blocked for online transactions at MasterCard SecureCode merchants.
To Unblock your card/login, please contact ICICI Bank Customer Care.
To complete this purchase using another form of payment, click 'Continue' "
I called to customer care for this but a pre recorded tape is running there asking for debit card number.
I enter my debit card number (16 digits) it is telling me that it is invalid number .
I am not getting how to unblock my card for online trasnaction?
Please help me out
my contact no. is [protected]
Hi,
My name is Hardik and I am using ICICI Bank Debit card since last 5 years. Last week i used my debit card for online, Unfortunatly I used two three times, then my card was blocked for online shopping. Request you to kindly help me. contact Number[protected].
Thanks,
Hardik
My name is Hardik and I am using ICICI Bank Debit card since last 5 years. Last week i used my debit card for online, Unfortunatly I used two three times, then my card was blocked for online shopping. Request you to kindly help me. contact Number[protected].
Thanks,
Hardik
hai
My name is hemaprabhan and I am using ICICI Bank Debit card since last 2 months. three week before i used my debit card for online, unfortunately i used two or three times, then my card was blocked for online recharge. please kindly help me. this my contact number - [protected]
My name is hemaprabhan and I am using ICICI Bank Debit card since last 2 months. three week before i used my debit card for online, unfortunately i used two or three times, then my card was blocked for online recharge. please kindly help me. this my contact number - [protected]
Hi,
My name is Suganya. I am using ICICI bank debit card for the past 1 year. One week before i used my card for online purchase and it worked. At the end of the purchase, i got a message saying that my card is blocked from 3D secure online transaction and asked me to contact customer. But that didnt work. Please help me to unblock my debit card for online transaction. My contact no. -[protected]
My name is Suganya. I am using ICICI bank debit card for the past 1 year. One week before i used my card for online purchase and it worked. At the end of the purchase, i got a message saying that my card is blocked from 3D secure online transaction and asked me to contact customer. But that didnt work. Please help me to unblock my debit card for online transaction. My contact no. -[protected]
Hi,
My name is Ankit. I am using ICICI bank debit card for the past one
Year. One week before, I used my card for online purchase and I entered 3d secure pin wrong 3 times.
I got a message saying that my card is blocked from 3D secure online transaction and asked me to contact customer. But, When I tried to call customer care no., Every time only IVR ply on. Please help me to unblock my debit card for online transaction.
My contact no. -[protected]
My name is Ankit. I am using ICICI bank debit card for the past one
Year. One week before, I used my card for online purchase and I entered 3d secure pin wrong 3 times.
I got a message saying that my card is blocked from 3D secure online transaction and asked me to contact customer. But, When I tried to call customer care no., Every time only IVR ply on. Please help me to unblock my debit card for online transaction.
My contact no. -[protected]
hello,
my name is fathima.
my Debit card got blocked for Online Transactions when i entered wrong password for three times.. When i called customer care, they asked me to generate a 3D secure pin.. But i cannot register for it until my card is unblocked.. Whenever i type my card number, they are showing message that it is blocked.. what should i do now? Expecting d solution asap.
if anyone have d solution, please share t here...
my account no:[protected]
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my name is fathima.
my Debit card got blocked for Online Transactions when i entered wrong password for three times.. When i called customer care, they asked me to generate a 3D secure pin.. But i cannot register for it until my card is unblocked.. Whenever i type my card number, they are showing message that it is blocked.. what should i do now? Expecting d solution asap.
if anyone have d solution, please share t here...
my account no:[protected]
Dear Ms. Fathima,
We're sorry to hear about your experience. We advise you to approach your respective bank for assistance with the discrepancy. We will extend our full co-operation and assistance.
Regards,
ICICI Bank Customer Service Team
We're sorry to hear about your experience. We advise you to approach your respective bank for assistance with the discrepancy. We will extend our full co-operation and assistance.
Regards,
ICICI Bank Customer Service Team
Strangely today when I checked my card for withdrawing money, that my friend put, it's saying "Your card is blocked" and in the printout it's saying unauthorized usage. I mean what the hell is happening, last month one of my friend has put 2K, fortunately I got the money in seconds.
Hi,
My name is Amit Somwanshi and I am using ICICI Bank Debit card since last 5 month. Last week i used my debit card for online, Unfortunatly I used two three times, then my card was blocked for online shopping. Request you to kindly help me. Contact Number - [protected].
Thanks,
Amit Somwanshi
My name is Amit Somwanshi and I am using ICICI Bank Debit card since last 5 month. Last week i used my debit card for online, Unfortunatly I used two three times, then my card was blocked for online shopping. Request you to kindly help me. Contact Number - [protected].
Thanks,
Amit Somwanshi
hai
My name is jabir and I am using ICICI Bank Debit card since last 2 months. three week before i used my debit card for online, unfortunately i used two or three times, then my card was blocked for online recharge. please kindly help me. this my contact number - [protected]
My name is jabir and I am using ICICI Bank Debit card since last 2 months. three week before i used my debit card for online, unfortunately i used two or three times, then my card was blocked for online recharge. please kindly help me. this my contact number - [protected]
My debit card is blocked for online transactions after putting wrong pin. Please helphelp
Shrishti Gupta
[protected]
Shrishti Gupta
[protected]
Dear Mr. Gupta,
We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.
Regards,
ICICI Bank Customer Service Team
We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.
Regards,
ICICI Bank Customer Service Team
hi, when used for my debit card for purchase
i entered pin wrong for 3 times my online trascation was blocked
iam trying to call customer care ivr is playing after that call has been discoonected
now i want to unblock my debit card online transcation
please help me for the solution
as soon as possible
my mail [protected]@gmail.com
i entered pin wrong for 3 times my online trascation was blocked
iam trying to call customer care ivr is playing after that call has been discoonected
now i want to unblock my debit card online transcation
please help me for the solution
as soon as possible
my mail [protected]@gmail.com
My debit card is blocked for online transactions after putting wrong OTP
Please help me
Hemanth Peswani
[protected]
Please help me
Hemanth Peswani
[protected]
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