[Resolved]  ICICI Debit Card — How to unblock icici debit card for online transactions?

Address:Vadodara, Gujarat

Hello there
Two months back I got the icici debit card with my salary account from my employer.
It is icici debit card (master card).

Now it was given me at same time of opening account.So there is no name on the card.
When I used this card for online transaction first time process asked me to enter Card Number, Name on the card expiry date.
I filled it properly with my name.
On next screen it asked me for valid from date, date of birth and atm pin.
I again filled it properly. But this time it rendered a message of invalid data.
I tried it few time and after 3-4 time it blocked my debit card for online transaction and showed me below message:


"For security reasons your MasterCard® SecureCode™ purchase has been prevented from being processed due to repeated entry of incorrect details. Your card has been blocked for online transactions at MasterCard SecureCode merchants.

To Unblock your card/login, please contact ICICI Bank Customer Care.

To complete this purchase using another form of payment, click 'Continue' "

I called to customer care for this but a pre recorded tape is running there asking for debit card number.
I enter my debit card number (16 digits) it is telling me that it is invalid number .

I am not getting how to unblock my card for online trasnaction?
Please help me out
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Aug 13, 2020
Complaint marked as Resolved 
Apr 11, 2015
veer vivek's response
For security reasons your Verified By Visa purchase has been prevented from being processed due to repeated entry of incorrect details. Your card has been blocked for online transactions at Verified By Visa merchants. To Unblock your card/login, please contact ICICI Bank Customer Care. To complete this purchase using another form of payment, click 'Continue'
Complaint comments 

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Dear Customer (kandada),

We regret any inconvenience caused. We have made a note of your contact details. Our official will address your concerns.

Regards,
ICICI Bank Customer Service Team
Hi,

My name is pavithra and I am using ICICI Bank Debit card since last 4 months. Last week I used my debit card for online, Unfortunatly I used two three times, then my card was blocked for online recharge. Request you to kindly help me. Contact Number - [protected].

Thanks,
Pavithra
i had requested to block my debit card on loss. later i found that debit card on my wifes name has also been blocked causing inconvenience. my email ben.[protected]@gmail.com.
Hi,

I am not able to recharge online net pack and getting error (your card is blocked for online transition please contact to customer care).

Please resolve the issue on urgent basis and contact me on my mobile number. ([protected])


Regard's
Deepti Chauhan
Hi,
My 3D Secure Pin for Online Purchasing is Blocked,
And message is showing
To Unblock your card/login, please contact ICICI Bank Customer Care.

I called to customer care for this but a pre recorded tape is running there asking for debit card number.
I enter my debit card number (16 digits) it is telling me that it is invalid number .

I am not getting how to unblock my card for online trasnaction? PLEASE HELP.
My Email id is [protected]@gmail.com and contact no is
[protected]
Hi,

My name is Ajay and I am using ICICI Bank Debit card since last year. Last week I used my debit card for online, transactions Unfortunately I entered two three times the incorrect OTP then my card was blocked for online shopping.
I got a message saying that my card is blocked from 3D secure online transaction and asked me to contact customer care . But, When I tried to call customer care no., Every time only IVR playing on. Please help me to unblock my debit card for online transactions. Request you to kindly help me. Contact Number - [protected].

Thanks,
Ajay Ambrose
hi, when used for my debit card for ONLINE purchase
i entered pin wrong for 3 times my online trasaction and it was blocked for online transaction.
I called to customer care for this but a pre recorded tape is running there asking for debit card number.
I enter my debit card number (16 digits) it is telling me that ur card is already activated.
bt I am not able to do online transaction and the problem is same as before.
now i want to unblock my debit card online transaction and also give b the phone number(customer care no.) through which i can contact to ICICI CUSTOMER CARE EXECUTIVE...

please help me for the solution
as soon as possible
my mail [protected]@yahoo.co.in
Hello,

My name is Sudhir and I tried to use my credit card online, but even after entering the correct information all the three times, it blocked me. What is wrong with your system ?
I haven't seen a third grade service like this before.

Your data entry operators are entering wrong information in the system ?
If not, why are the cards of so many people getting blocked ?

Your IVR system also isn't helpful at all. After clicking through the Menu to unblock the card, it just reverts to the main menu without any response, if the card no was correct or wrong, or if the request has been accepted. Not even a message saying that your card will be unblocked soon.

You seriously need to work on your services. They are horrible.

Please give me a call at : [protected].
Dear Sir My son debit card No [protected] is blocked Name of the holder K. N. Karthickkumar Mobile No [protected] email [protected]@gmail.com Kindly unblock the above card
My name is mayur and I am using ICICI Bank Debit card since last 3 years. Last month i used my debit card for online, but because of incorrect details entry its getting blocked for online shopping . Request you to kindly help me.i try to unblock by call on customer care no but its not work.I called to customer care for this but a pre recorded tape is running there asking for debit card number. Plz help me urgent contact Number - [protected]

Thanks,
Mayur
hi
my debit card is blocked from 3 D Secure online trxn from 18 April. In spite of desperate efforts to contact your customer care cell, till today my is blocked.
Request for help to unblock the card.

My contact no- [protected]
Mail- sharad.[protected]@raisoni.net

regards with thanks

sharad deshpande
refer my complaint on 20th april 2016. Surprising no feedback from bank officials.
very poor service in days of cut to throat competition.
hoping improvement in future.


My contact no- [protected]
Mail- sharad.[protected]@raisoni.net

regards

s.m. deshpande
hi
refer yr call today. i got my icici debit card unblocked yesterday, but only after extremely hard efforts and spending a talk time of about rs 25.
I am working as asst professor in raisoni engg college, pune & am having my salary account with yr bank. hope to develop good relations with yr bank in future.

regards

s.m. deshpande
asst professor
raisoni engg college, pune


My contact no- [protected]
Mail- sharad.[protected]@raisoni.net
Hi, when i used my debit card for online purchase
i entered pin wrong for 3 times my online transaction was blocked
i am trying to call customer care IVR is playing after that call has been disconnected
now i want to unblock my debit card online transaction
please help me for the solution
as soon as possible
my mail : [protected]@gmail.com
my contact No : [protected]
Hi, I have a debit card and account from ICICI Bank. Whenever I try to buy something online, the purchase is redirected to the 3D Secure authentication page, and on this page I am getting the following error:
For security reasons your Verified By Visa purchase has been prevented from being processed due to repeated entry of incorrect details. Your card/login has been blocked for online transactions at Verified By Visa merchants.

To Unblock your card, please contact ICICI Bank Customer Care.

To complete this purchase using another form of payment, click Continue.


Please help me to unblock my card for online transaction.

Thanks,
Jignesh Patel
Mo-[protected]

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