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[Resolved]  Icici Direct — Account Deactivated

Hi,

I have ICICI Direct account for last 4 years. Now I am on short trip to US and they sent a note to my home address that they need account reopening forms again as they lost it. They are threatening to deactivate the account for no mistake of mine in case I am not able to submit those on time. I am not able to do so as I am not in India. This is really frustrating. Now I am in US and I dont have any means to submit all those forms.

I talked to their customer care executies but they are hopeless.

Please let me know what should I do to make sure that my account will not get deactivated.

Regards,
Akash
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Aug 14, 2020
Complaint marked as Resolved 
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Comments

Even after talking multiple times, the account is not yet activated. At the first, why that was deactivated when they are regularly deducting the yearly account fees from my bank account. Second, why they are not responding with the activation of the demat account.

THE BIGGEST THING IS, I COULD'T FOUND THE email address FOR THE ICICI DIRECT CUSTOMER CARE. if anyone has that please reply to this post.


Thanks.
Prashant
Reply
Dear Mr. Sarabhai,

Kindly write to us at [protected]@icicibank.com with ‘Customer Service - Demat Account’ as the subject line. Request you to provide the relevant details of your demat account, along with your full name and contact details.

We will be glad to assist you.


Regards,

Nazia Sayeed
Office of the Nodal Officer
ICICI Bank
Reply
ICICI direct is quite pathetic - I have monies stuck there and I cant sell out.
Reply

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