[Resolved]  Icici Direct — suspension of demat a/c by ICICIDIRECT

Dear Sir/Mam,
I had open three in one account in the year 2001with ICICIDIRECT.COM. following are the details of it.

TRADING A/C- [protected]
BANK A/C[protected]
DEMAT A/C[protected]
Sir, for the above mention account i have submitted three time KY- FORM to Kanpur ICICI BANK, THE MALL but my accout still remain suspended and when ever i personaly visit them they say that because of KY FORM (FLOOD ISSUE) it is so, therefore kindly refil all the information and submit. As with ever time submission of form we dont get any recieving from the bank, therefore we dont have any proof of it. This time i resubmitted the form on december 10th 2007 and i took the mobile no of the concern person i.e. Mr. Pratush ([protected]). After contracting him he said there was some problem in your form try to speak with MR. MUNISH ([protected]) . He told that you had joint account and i need all the details of other holders and for further discussion call Mr. ABHISHEK ([protected]). I Spoke to Mr.ABHISHEK he was quite considerate and told me that till this time he has not even recieved the form and he'll coordinate with Mr Munish for the same and ask me to call him after two days. I contact him after two days , he said he's going for some meeting and will get back to me after half an hour but he didnot. Now for last two days i'm calling him and mr munish as well but both of them are not responding my phone.
Sir, i have already closed my joint account very first year and joint holder was my sister, who is married and she is in United States and i dont have her PAN CARD.
Sir, my request is that you kindly dont activate my joint account but activate my sole account. and if that is also not possible i'm ready to close the account and some scrips are there in my account ,kindly return them in physical form. As i have activate auto debit option from my bank account you can check from that account i'm being billed/charged for maintainance of single/solo account.
i hope my case will be considered at the earliast.
Thanking you

Sicerely,

Dheeraj gupta
105/508 1st Floor,
Anand Bagh,
Kanpur- 208001
Mobile: [protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

Stay away from ICICIDirect.com. They have pathetic service quality. Not following SEBI mandate.
No point is escalating matters to Head of Service Quality of COO.They are hopeless...

Dont invest through ICICIDirect.com.

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