[Resolved]  Icici Direct — Pathetic Customer Service

My ICICI Direct account has been deactivated since more than two - three months. I had submitted my PAN details when creating the account, yet they asked me for my PAN details again. I told them that I shall submit the issuing letter and my tax returns as proof of PAN, but they said they require PAN card copy. I did not have that at that time and I had to apply for the PAN Card.

Now I have submitted my PAN details and since more than a 7-8 business days there is now update to my account. I'm loosing money because of the apathy of the ICICI Direct people.
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Aug 14, 2020
Complaint marked as Resolved 
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Stay away from ICICIDirect.com. They have pathetic service quality. Not following SEBI mandate.
No point is escalating matters to Head of Service Quality of COO.They are hopeless...

Dont invest through ICICIDirect.com.

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