[Resolved]  ICICI — fraud and fake call centers at sec-2 noida

Personal — No Response from your call center

Dear Sir,

This is in respect to the mental extortion beard by us due to mistake from your end. My Credit Card No is: [protected]

We had not been receiving monthly statements from your end even after giving request for change of address several times. Ur Call center person from Gurgoan and Delhi had been repeatedly informed about the same. Also, your Andheri Credit Card Center employee Ms. Deepti informed us that no extra charges will be taken even if we submit cheque payment within 1 month of Due Date, which was surprising for me I had even argued with her since we are paying these cheques thru your collection boy. No service charges will be taken for this collection of payment was informed to us but an average chanrge of around 61.70 Rupees is added up in my account statement for collection of payments.

Attached with this is the details of extra payment made by us. We want to clear the account by one time payment of actual amount used by us with reversal of extra money paid to you and want to immediately close my account with your bank due to horrible experience.

Date Debit (Rs)
12/02/07 392.84
18/04/07 280.70
07/05/07 336.72
13/05/07 392.84
19/05/07 47.66
19/05/07 110.22
12/06/07 674.16
19/06/07 39.84
19/06/07 48.58
06/07/07 674.16
19/09/07 245
13/10/07 674.16
19/10/07 30.69
20/10/07 674.16
19/11/07 61.77
20/11/07 79.82
11/12/07 76.30
19/12/07 76.30
16/01/08 61.80
09/01/08 43.22
12/02/08 674.16
19/02/08 37.66




I would like to share that if this is not taken care off, I will not be paying a single penny to your bank. I am writing you this since around 25 to 30 Call Center representatives of yours had taken our complaint and had promised that this will be taken care of BUT TILL DATE NONE HAD REPLIED. Every day we are receiving call from your call center either by Ravi, Rahul, Jatin, Sachin[protected]………………. Etc etc and that too to our previous address harassing the owner there also and giving mental pain to us also inspite of knowing our current contact details.

Also, we had received these details after visiting your Andheri Branch personally waiting for around 2 hrs. Please note that these details are till the month of Feb, for March April the extra amount charged is in addition so consider that amount also while crediting the amount to my Credit Card Account.


Kindly look into the matter and clear this matter.


Waiting to hear soon from you.


Thanks and Regrads
Jitendra Solanki

Personal — Water not coming from 01-09-08

We are staying is Sultanpur, Mehrauli - Behing Gurdwara, Tube well no 6 is not working fron 01-09-08 and we have made several complaints by phone but till now no body has even bothered to entertain the complaint.

Can we know when can we get the water.

Dear Mr. Singh,

We have received reports about unauthorized individuals posing as official representatives of the company or regulator contacting customers for pitching new policies. We appreciate the fact that you have highlighted the issue to us. We will investigate and take strict action against individuals who are misleading customers by making false promises. Do spread the message amongst your family and friends so that they don’t fall for something like this.

Our representative will get in touch with you shortly.

We hope our continued efforts help safeguard your interests.

Regards,
ICICI Prudential Life Insurance

i just want to stop these type of illegal and authorized call center operated at noida sec-2.
thanks

i just want to stop these type of illegal and unauthorized call center operated at noida sec-2.
thanks

Dear Mr. Singh,

We understand our representative has contacted you and acknowledged your concern. Please be assured that the concern highlighted by you is currently being reviewed and we shall keep you posted on the further development of the case.

Regards,
ICICI Prudential Life Insurance

Dear Mr. Singh,

We understand our representative has contacted you and resolved your concern to your satisfaction. Accordingly, a communication has been sent to your registered email address.

In case of any clarification, please contact us on our Customer Care number[protected] or write to us at [protected]@iciciprulife.com.

Regards,
ICICI Prudential Life Insurance