[Resolved]  ICICI Home Loan — Service Complaints

Dear Sir,
My name is Praneeth Raj working as a software Engineer In Mumbai. I would like appeal against the delay in processing my home loan that i had asked for.
since the property that i had identifed for purchase was in palamaner(Andgra Pradesh) i approached the ICICI Tirupati Branch for the laon through S V Associates(third party dealer).
After the estimates and submission of the necessary documents i was been approved with Home loan for Rs.11, 00, 000 appr. (in December 2007)
but later on further investigation ICICI bank representative told that the loan could be given only upon the registration of the house on my name.
Upon confirmation of loan sanction from ICICI we registered from the owner by giving him a post dated cheque of 5 lacs.
The registration costed me around 1, 10, 000. Upon successfull completion of the registration and submission of the duplicate form, ICICI repressentative approached our home with a cheque of 5 lacs (on the name of SanthoshKumar from ING Vysya Bank)
Another cheque og Rs 6 lacs (cheque Number:652619) and another cheque of Rs.29, 000/- as insurance (cheque Number:352620)
But he asked us for the original documents which did not have it at that time, hence that ICICI representative returned back without giving the cheque to us and reason for that was we did not possess the original documents of the House at that time. Later we were asked to approach the bank with the original documents, But when we approached the ICICI bank with the required documents, there ICICI is demanding for the original Link documents which we cannot submit as it contains other property information also. Hence forth this has been kep pending and there is no proper response from the ICICI or from S V Consulting(tirupati ICICI home loan dealer).The owner from where i have purchased the house is demanding money from me now as per the date, Since the home loan was sanctioned i had issued him a post dated cheque for 5 lacs which he is ready to claim now .
Sit, Please treat my request as URGENT and let me know how to proceed regarding the same
Since i did not posssed all the money that was involved in the registration i had to take debt hoping to clear it once the home loan is sanctioned but so far there is no proper response, Ireally do not understand why there is such a problem happening even though there was direct communication between the party and ICICI.
I am eagerly waiting for your prompt response, Please act on this request at the earliest

Sir, It would be more better if i could get an appointment of yours on Phone (or in Person) to speak about this case directly

Sir i am available on Phone : +91 [protected]

thanks
Praneeth Raj

Hi,
According to me the Finanace Minister have taken a bribe from the ICICI bank, thats the reason they have been awarded number one bank in India.Their customer care office Employees dont have any records, becasuse its gets updated after 3 days.
I don't understand who have given you the rights to put our account on lein & Hold wjen you people charge us for chq bounce and late payment charges.ICICi bank lacks is customer service and customer satisfaction alot.
You think that your collection department person is going to come from Andheri and we are going to be frighten, next time if anyone calls me like this I am going to call hime and teach him a lesson by sending him to a hospital with whole body broken.

ICICI bank good for nothing.Tum Kuch nahin ho...what you speak hum hain naa.

ICICI Homeloan — No proper service response

I have taken a housing loan from ICICI almost 10 years back. I deposited the monthly EMI cheque wrongly at ICICI Indore, which I came to know a day after.

Now when I am trying to rectify there is no co-operation from the staff at Indore ( Malwa Parisar) to return my cheque which can be deposited at right place.

The toll free numbers are useless and it's a harrasment rather.

I don't know where my cheque is ( Chq no 289344 BOB).

Hi Nitesh,

We are sorry for the problem caused to you. Please assist us with your contact details at [protected]@icicibank.com and we shall get in touch with you soon to resolve the issue. Kindly refer "1099432" in the subject line.

Regards,
ICICI Bank Customer Service Team.