[Resolved]  ICICI Home Loan — Excess Interest Rate & Poor Service

I took home loan from ICICI Bank vide Account No LBDEL [protected] in oct 2003.The intrest rate was 7.75% which has been increased to 13.5 % which is highest among the banks. The quality of service is very poor, there is no communication from bank about the loan status or change in the intrest rate. when apporached to bank for getting the balace payment details they asked Rs 100/- to provide this information. I called ICICI call centre.I was told that ICICI is charging high intrest rate for its goods service. There is only only good service observed with this Bank i.e loan is quickly senctioned and later they do not listen the customer. In vew of above I request you to take necessary action against the bank. -

Regards

Ajay Goel

B-1/159 II Floor
Janak Puri
New Delhi-110058
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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ICICI Bank is one of the worst bank to deal with whether its bank accounts, home loan, Credit Cards, or some other products. I really have never heard ICICI bank reducing interest rates from last 4/5 years. RBI should strictly look into this matter and save customers of ICICI bank. I started my home loan in 2003 @8.00 and now ICICI bank is looting me with interest rate @14.00. When you contact them they have standard answers like you have opted for floating rate and PLR is taken into consideration which is as per government and RBI rules. God please help ICICI Customers.

ICICI Home Loan — Excess Interest rates

ICICI bank started with 9.5% to me and now is charging 13.5% in the name of floating interest. It though offers new customers at rate of 12%. when i asked them why, they said you pay a charge of 2% outstanding loan amt and we will also reduce your loan to 12%. WoW ! Currently Bank of Baroda is giving 9.5%. Is this fair trade practise or is it duping customers in name of floating rate of interest...
Yes, It is absloutely True, My case MY ROI starts with 11.00% Now it is 14% The new revised interest rate should be applicabale to all existing customer. Pl all existing customer join together and fight against ICICI bank, if required we can file a case in the court.
I really agree with this complain againist ICICI bank, I have taken loan for 15yrs home loan they have not intimated me and they increased terms from 15 to 38 yrs due to intrest hicke and i have to pay 5 times of my priciple amount after completion...other banks are providing home loan at 10.5% but this has increased to 13.5% ..after sanction of loan difficult to change from bank also.

ICICI Home Loan — Non compliance of Finance Ministers advice to all banks to home loan rates

This is to state that ICICI bank has not lowered floating interest rates even when other PVT banks linke HDFC have lowered it. Why are ICICI bank customers being punished.I took a home loan in 2006 and since then the bank has been super fast in increasing interest rates. I want the bank to heed to the advice of Finance minister and decrease the burden on its customers.
I also agree with this complain the interest rate is very much high than other bank. I had taken the loan in
2003 that time interest rate was 7.25 and now in 2009 it is 14.25.

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