[Resolved]  ICICI Home Loan - Lower Parel Mumbai — FRAUD AND CHEATING BY HOME LOAN DIV AND EXECUTIVE

Address:

Mumbai Suburban, Maharashtra

Dear Sir / Madam,

Sub : Cheating and fraud done by ICICI home loan Lower Parel Branch & its executive Mr. Suneel Tiwari.

This is Ashish Bhatt from Borivali , Mumbai.

Few times back I had applied for Home loan with Two banks 1 is Axis Bank and 2 is ICICI Bank.

From ICICI Bank Mr. Suneel Tiwari had approached me for home loan. as an alert citizen first i took and saw his ID proof , which belongs to ICICI 's ( I Process) company.
I put faith on him and Provided him required information asked by ICICI home loan Executive Mr. Suneel Tiwari.
I had visited fair at MCHI property Exhibition during late Nov. 2012. and got instant pre-sanction letter of Rs. 25 LAC from AXIS bank.which wrote processing fees Rs. 5816/- only. I showed this to Mr. Tiwari told him that I have presanction letter.
but with his marketing style and with false commitments, he fooled me and said sir you approach bank with max amount. i will give u good deal and will get sanction and disbursement at the earliest. so he insisted me to give blank cheque.
He guided me to tell Loan req. Rs. 30 LAC during call from ICICI home loan department. I did same.then he disappeared for few days.
he has not followed up with me. so i took call for Loan from AXIS bank. on 22nd Dec 2012 I called up and told him to give me cheque back he said sir unless you don't sign Sanction letter, we will not deposit the money.but suddenly on 26 th dec 2012 morning i got sms from bank stating that cheque No : 528513 amount of Rs. 17416 is cleared from your account. I was shocked, how can he do this to me?. I immediately called up Mr. Tiwari he was answer less. as soon as he realized his mistake he stop attending my call. then after getting frustrated,
i called up his team manager Mr. Mohanty on [protected]. he was out of station so he said you come to my office on 12 Jan 2013. I reached his office. I also called up Mr. Tiwari a day before, and asked him to come to his office.he agreed. but he did not come.
when i called him he switched off the phone. I called him from another mobile no of my friend. he picked up, i asked him where r u he said i m on leave. and hanged up.
I meet and narrated this incident to Mr. Mohanty. I told him to contact Mr. tiwari and ask him to come to office. He called up Mr. Tiwari then Mr. Tiwari replied him that he is at customer's place. Mr. Mohanty asked R u on leave he was shocked to here this and replied falsely. Mr. Mohanty understood that his guy is the culprit. he told me that i will contact my head Mr. Rajesh Virkar and surely will get refund of half of the amount that is 8989/-. and asked me to contact letter. On[protected] I called him up and asked., he said my boss is denying to refund money.

Sir / Madam I have lost My hard earned money Rs. 17416/-. and due to false commitment from ICICI home loan executives I am in to big trouble. Please take necessary steps to get my money back.
below, I have also pasted letter on which I got signature from Mr. Tiwari that he committed falsely. I also took video recording of his acceptance in this matter.
contact persons name and number from Top order to Bottom order.

Mr. Rajesh Virkar - [protected] (Officer who denied for refund)

Mr. Umakant Mohanti - [protected] (whome I meet at lower parel Branch on[protected]

Mr. Suneel Tiwari - [protected] (Executive who took document and committed False promise)

Kindly do the needful.Please reply.

Ashish Bhatt
[protected]
Mumbai


Letter I got signature on
================================================================================...⇄

Dear Manager Sales,
ICICI Home Loan Dept.,
Lower Parel Branch,
Mumbai
Sub : Cancellation and Refund of Home loan process (Appl No: 77l - 91496) cheque amount of : Rs. 17,416/-

This is Ashish Bhatt, Borivali Mumbai. I inquired for home loan and I have come across Mr. Suneel S. Tiwari, having Emp ID of ICICI’s i Process Code : C42590. He came to me and collected signatures on bank application form and said I will do the needful for Home Loan. He also asked me to give blank cheque just to show to the bank that cheque is with him. I never do such sort of practice. However he insisted that sir don’t worry we will not deposit the cheque unless you sign the letter. He knew that I had pre-sanctioned loan from one of the bank. Then I gave him Salary proof, bank statement and HDFC cheque no : 528513. He took those documents and said I will get back to you soon. Few days later I got only call from Mr. Mudassir Credit manager - ICICI bank, lower parel, regarding my work experience salary income, which I have answered as per his requirement. After some days I enquired him regarding the status of loan progress and enquired again for cheque. He said sir don’t worry without your approval and sign we can’t deposit the cheque. On 26th Dec 2012 I got message from bank stated cheque of Rs. 17,416/- has been deducted from your account. I immediately called up Mr. Tiwari and asked him about cheque. He was clue less and I told him to connect me to his boss. After some time he connected me to Mr. Balwant Singh, Team Sales Manager from ICICI Home loan Dept. at lower parel. I asked him how you can deposited the cheque without approval and without giving full service. He said we will do the disbursement after legal and technical documents to be submitted. He was more in to bargaining then explaining. Being employee Mr. Tiwari has promised me on behalf of bank that cheque will not be deposited unless I sign the sanction letter or any document. Sir My point is that bank has only called me once for income related inquiry. Nothing else. They have not given me any other services except document collection and one simple telephone call.
Due to false commitments and such a bitter experience from such a famous bank, I would like to cancel all my application for home loan. I would like to request you to refund my amount of Rs. 17,416/- without any further delay and take me out of this mental trauma.
Kindly revert me and refund my money.

From Ashish Bhatt Agreed and Received by
[protected]
(Suneel S. Tiwari)
================================================================================...⇄



--
ASHISH L BHATT
[protected]