[Resolved]  ICICI — FRAUD

Address:

Indore, Madhya Pradesh

I Raised a dispute request with ICICI for transaction Dated 25th February 2011.
The said transaction was done on MANGAL BIG ADLABS for Movie tickets.
I did purchased 3 Tickets , amounting to 480 Rs. But on My credit account they were charged twice as 480.00 and 480.00

Were it not for my careful budget keeping, this comparatively smaller transaction would have gone unnoticed.

I Raised the dispute to ICICI and they credited back Rs. 480.00 stating that a probe is being set.
Yesterday (14th May 2011) the amount was debited back stating that I did made those payments.

When I Asked for the receipts or Proof of purchase, The agent initially was hesitant.
Finally what I received in mailer was a pure fake.
If agents at ICICI can not figure out that the signature is fake, how can we be sure.
Surely it's Fraud at BIG ADLAB's front, but ICICI officials should have caught the fraud and charged the guilty.

Please Suggest course of actions, as today this is a small amount but in future this could have been a bigger amount and I do not trust ICICI for that matter.