[Resolved]  Icici Lombard — Re-ibursement of Cliam

Address:

Mumbai City, Maharashtra

Hi,

I am old customer of ICICI Bank having salary account for last 3 yrs.
Taken ICICI Lombard health care for my father in June 2009.
Policy No. 4034i/FPP/04788788/00/000
Card No. IHPN[protected]/01
Valid From: 23-June-2009 Valid Upto: 22-June2011.

My father was hospitalised for CANCER treatment in TATA Memorial Hospital from[protected] to[protected] and Bill amount Rs.85868 /-
I have submitted all original hospital bill receipt in June 2010 thru DTDC Courier.
After 15-20 days I talk with ICICI lombard callcenter person said wait for 10 days they will update your claim ticket.
Few days later email and letter send to me that some document required for futher process.
Again i send all TATA hospital Lab and Diagonise Report thru Professional Courier in July 2010.
In Aug 2010, i have called 5-7 times for my Claim status but every time call center person plz call after 3 days it will be approved and clear and you will received your claim amount within 15 working days.
But now it is almost more than month still no respond from ICICI Lombard.

This is an frustating process of ICICI lombard health care.
As my family is still recovering from cancer name and this company makin[censored]s fool every day.
Need to call for 20-30 minutes and no result at the end.
Now as day by day ICICI whole company is making fool to all o[censored]s.
Standard of ICICI name is going down.