[Resolved] Icici Lombard — WRONG INFORMATION | |||
Respected Sir/Mam, I am D.Deshakumar who have an mahindra xylo car,my car insurance renewal is on 10th April 2012 i already have an insurance with TATA AIG.But recently a marketing person from ICICI LOMBARD name SASIKALA called me an gave me wrong information that they have a tie up with INDIA GARAGE and she offered me discount and took a cheque for Rs.15,612 for my car insurance renewal.I also gave the cheque thinking that they have tie up with india garage.But few days later i got a call from india garage and the asked me for renewal of TATA AIG insurance.I said i gave to ICICI LOMBARD but INDIA GARAGE has told me they don't have a tie up with icici lombard and the main thing is THE CLAIM PROCESS WILL BE HECTIC WITH ICICI LOMBARD AND I AM THEY ONE WHO WILL SUFFER ALOT TO GET THE CLAIM.Once i gone for a claim with TATA AIG and the claim process was very easy and i was cool and TATA AIG was veery fast in rectifying my claim.But because of hearing wrong information from icici person i gone wrong and want to do STOP payment to it.. Contact Details of ICICI LOMBARD who gave wrong information is SASIKALA Ph.No.:[protected] My Details: D.Deshakumar [protected] Mahindra xylo car policy expiry date[protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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ICICI Lombard House, Old Tata Press Building, Near Siddhivinayak Temple, 414, Veer Savarkar Marg, Prabhadevi, Mumbai, Maharashtra, India - 400025
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Dear Sir / Madam,
ICICI Lombard policy number 4034i/HIR/05109412/00/000, in the name of SANTOSH MADHUSUDAN MHAPROLKAR. Issused on 23 jan 2010. Amount Rs. 12986.
my previous policy number 4034/CHT/03173104/00/000. which was upto 25 jan 2010. your customer service agent called me for renewal of this policy, which i was not interested in it. His name was Vivek Singh and he had called me from the telephone number 39839800.
when i told him about not interested in renewal of the policy. He told me don't do that as you have finished 2 years and if you cont.. this policy you will get Rs. 15000 in the month of June 2010. I asked him weather he was sure about it. and he said yes. so i took his mobile number [protected]. But when i did not rec'ed the payment in june so i had called
ICICI LOMBARD customercare to inquire about the payment on 20 july 2010. i was talking to Vinay. He said it was wrong infomation given to me, which was really bad. He gave me all the infomation. But i am not happy with it. your customer care agent has cheated me.
I request you to take a strick action on Vivek Singh for giving wrong information. and return my money Rs. 12986/- back by stoping my policy. I dont know how you people going to do that but i want my money back. Otherwise I have to take a strick action againt you people. I know you do the recording. PL I will be thankful. if you people return my money back. waiting for your reply.
Thanking You,
Regards
Santosh Mhaprolkar
[protected]