[Resolved] ICICI Money2 India — delay and poor service | |
I placed the request fro transfer of fund on Sept 30th and money was sent to the receiving bank on Oct 8th . Does it take that long to transfer the fund. I am using Citibank services for long time . There service is much faster and relaible. Why will some one will switch to your poor service? Somehow receiving bank rejected the draft ,but ICICI has not sent me any message about this till today that is Oct 11th. . On Oct 11th ,I logged in to see the details of transection and surprised to see that draft has been rejected by bank. We don't know what is their criteria for applying the exchange rate .On Sept 30th it was Rs48+ but transection posted to my account is Rs 45+.There should be some clear guide line for that. Its been more than 11 days and transection is not completed till now . Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 7 Comments | |
Comments
Dear Ms. Geetha,
Kindly write to us at [protected]@icicibank.com with ‘Customer Service - Credit Card’ as the subject line. Request you to provide the relevant details of your credit card, along with your full name and current contact details.
We will be glad to assist you.
Regards,
Nazia Sayeed
Office of the Nodal Officer
ICICI Bank
Kindly write to us at [protected]@icicibank.com with ‘Customer Service - Credit Card’ as the subject line. Request you to provide the relevant details of your credit card, along with your full name and current contact details.
We will be glad to assist you.
Regards,
Nazia Sayeed
Office of the Nodal Officer
ICICI Bank
Dear All,
I have seen the ICICI money2india service is simply excellent.
Pros: You are transfering almost in free of charge . Case study: my amount transfer from france to india. I transfer 1000Euro each month. So I dont need to pay 2 € service charge as it is >800€. I need to transfer from BNP paribas (My account in paris) to french bank. So BNP does not charge anything. Only a transfer from E to Rs. fees of Rs. 25. That is accepted. I have refered other banking remitting services is stating from 11€ for transfer charge. ICICI money2india is really doing good.
Cons: ICICI money2india is paying about Rs. 0.5 to 1 less from the market value of €:Rs. Transfer value.
Overall my experience with ICICI money2India is very good and on time (on average of 3-4 days). Keep believe with ICICI money2india. Please NOTE: I am not a ICICI Bank person. I am customer of ICICI India for last 6 years.
Regards,
Sandeep B, Paris
I have seen the ICICI money2india service is simply excellent.
Pros: You are transfering almost in free of charge . Case study: my amount transfer from france to india. I transfer 1000Euro each month. So I dont need to pay 2 € service charge as it is >800€. I need to transfer from BNP paribas (My account in paris) to french bank. So BNP does not charge anything. Only a transfer from E to Rs. fees of Rs. 25. That is accepted. I have refered other banking remitting services is stating from 11€ for transfer charge. ICICI money2india is really doing good.
Cons: ICICI money2india is paying about Rs. 0.5 to 1 less from the market value of €:Rs. Transfer value.
Overall my experience with ICICI money2India is very good and on time (on average of 3-4 days). Keep believe with ICICI money2india. Please NOTE: I am not a ICICI Bank person. I am customer of ICICI India for last 6 years.
Regards,
Sandeep B, Paris
Hi Supratik,
We have received your request with tracking number M2X11019058 on 15/01/2011. Funds sent to the beneficiary account on 18/01/2010 as no transaction processing takes place on Saturday, Sunday and banking holidays in the remittance country and India. Thank you for using Money2India and or more information, kindly email us to [protected]@icicibank.com and we will be glad to assist you.
Regards,
ICICI Bank Customer Service Team.
We have received your request with tracking number M2X11019058 on 15/01/2011. Funds sent to the beneficiary account on 18/01/2010 as no transaction processing takes place on Saturday, Sunday and banking holidays in the remittance country and India. Thank you for using Money2India and or more information, kindly email us to [protected]@icicibank.com and we will be glad to assist you.
Regards,
ICICI Bank Customer Service Team.
Hi Sandeep,
Thank you for your feedback expressing confidence in us and appreciating our services. It is the support of customers like you that has raised ICICI Bank to a position of pre-eminence. We are confident that with your continued backing, we will be able to further improve our services. The exchange rates we offer are based on the prevailing market rate at the time of conversion of the funds. The volatility of the currency therefore determines our rates. ICICI Bank offers slab-wise exchange rates based on the amount of remittance. The rates are updated on our website from time to time and being market linked, are competitive so you get more Rupees for every unit of foreign currency that you send. Fixed Rupee transfer is Money2India's latest offering that takes care of exchange rate movements, which enables you to send exact INR amount to India. Just lock the exchange rate and relax! We look forward to more opportunities to be of service to you. Happy Banking !
Regards,
ICICI Bank Customer Service Team.
Thank you for your feedback expressing confidence in us and appreciating our services. It is the support of customers like you that has raised ICICI Bank to a position of pre-eminence. We are confident that with your continued backing, we will be able to further improve our services. The exchange rates we offer are based on the prevailing market rate at the time of conversion of the funds. The volatility of the currency therefore determines our rates. ICICI Bank offers slab-wise exchange rates based on the amount of remittance. The rates are updated on our website from time to time and being market linked, are competitive so you get more Rupees for every unit of foreign currency that you send. Fixed Rupee transfer is Money2India's latest offering that takes care of exchange rate movements, which enables you to send exact INR amount to India. Just lock the exchange rate and relax! We look forward to more opportunities to be of service to you. Happy Banking !
Regards,
ICICI Bank Customer Service Team.
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icicibank preferred — inadequate services & delay
i have dropped a cheque no 554469 dt 23-4-09 for amount Rs.1100/- against statement credit amout of rs.1058/-. But the cheque was not collected.On my enquiry from customer service care, i have been informed that there was a dicrepency of writing the credit card no wrongly. I have verified twice before dropping the cheque. How every there could be a remote opportunity of human error.
However i would like to register my displeasure toward the inadequate service i.e., had i been informed in time and adequatelty (well within free credit limit period) i would have dropped a new cheque.
I take the honour to persue my track record of payments and you will find no overdues at anypoint of time . I there fore request to drop the late fee and interest charges.
i presume that the finance and interest charges would be dropped and i therefore will make a payment of Rs.1100/ only now.
Important:- Please produce a copy of my cheque to my e-mail id or to my billing address