[Resolved]  ICICI Personal Loan — Recovery executives misbehave/use rough language while visiting for installment

Sir,
I have take a personal loan from ICICI. I am regullarly depositing the installments. Sometimes, due to personal reasons, I cannot deposit the installment in time. When I receive the call from your Delhi office, I provide approximate suitable date for paying the installment. When the recovery person comes or contact on phone, they use rough language and threatens whosover is available at home and their politeness is never seen in their dialogue. Sir, the behaviour of recovery persons who visit my home is not good. Please look into the matter and teach the lession to visiting persons (of Bikaner Office) to present themselves in a good manner. Else, I will compled to lost myself due to their harrassment and the whole responsibility of your esteemed organization
. Laxman Acharya, Bikaner (Rajasthan)
Mobile No. [protected]
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

I myself am a victim of the icici recovery officers who harras in spite of gving them all necessary details and the harrasment is to the tee. not only they use bad language but they also pass personal comments which are terrible and humiliating.
I tried regestring a complaint at police station but it is all in vain.
I WISH TO TAKE THIS ISSUE TO THE ICICI HEAD/CEO ... HOW DOI REACH THE CONCERNED AUTHORITY.
PLEASE PLEASE HELP .
i am based in pune . prabhat rd . 411004,
my mobile number is [protected].
YES THIS IS CORRECT THE COLLECTION AGENT THINKING HE IS THE OWNER OF THE BANK.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23615
    Pending
    2042
    Resolved
    14251
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information