[Resolved] ICICI Personal Loan — Unwanted load | |||
This is Dipak, I had applied for personal loan on 21st Dec 2011 in ICICI bank. I wanted the load for my friends Sisters operation and I wanted loan before 25th Dec. The executive said that I will b getting the amount by 2th Dec 2011. I had signed the documents for loan but I did not get the loan amount before 25th Dec. I was waiting for the loan amount till 10th Jan 2012, but unfortunately ICICI did not disperse the loan. On the 10th Jan, I had asked the corresponding ICICI executive to cancel the loan and he agreed. But on 17 Jan 2012 he called me and told me that your loan amount will be deposited in your account in 2 days. Then I wrote mail to ICICI to tell them not to disperse the loan but they deposited the loan amount on 19th Jan without my consent. On 19th Jan I had filed complaint with ICICI to cancel the loan, after 16 months of followup they agreed to revert the loan but they are asking for 7000 more money as processing fee. I want to take this issue to consumer court. I have complaint number, e-mail communication and sms communication. Could you please help in how should I go about filing the complaint in consumer court ? Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
2 Comments | |||
Comments
Dear Dipak,
We are sorry to hear about your experience. Please send us your contact details at [protected]@icicibank.com and our official will get back to you soon to assist you. Kindly refer '4331593' in the subject line.
Regards,
ICICI Bank Customer Service Team
We are sorry to hear about your experience. Please send us your contact details at [protected]@icicibank.com and our official will get back to you soon to assist you. Kindly refer '4331593' in the subject line.
Regards,
ICICI Bank Customer Service Team
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