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[Resolved]  ICICI Prudential Life Insurance — Wrong Selling

Dear Sir/Madam,

Sub: - Complain Against ICICI Prudential Life Insurance Company Ltd.

Introduction Of Mine:-

I Mr. Dharmendar Sikand, residing at Vadodara of Gujarat State. I am an employee of Indian Railway since last 17 Years.

My father was also an employee of Indian railway, when he expired 2 years back I receive Lumsum amount from his pension & other saving what he has done when he was alive. And I also have some saving amount of mine.

So I had planned to invest this money some where from where I get good returns.

Investment Portion:

When I was planning to invest this money in the mean time I came in touch with one ICICI PRU Employee who is working in Baroda branch his name is Siddharth.Kaluskar.I came to touch with this guy with the reference of my family friend whose name is Mr.Darji.

Then he showed me one policy of ICICI Pru. i.e. – Life Stage Pension Plan (LSP).He said me that you have a Lumsum amount this time so u invest your all money in this policy coz it is a one time so u don’t need to invest as regular basis. I also convince his wording that I have to invest one time not on Regular basis. So I ready to invest all my money in LSP Plan.

But after an year when I received renewal premium receipt from ICICI Pru I was shocked how it is possible, coz I had a trust on Mr, Siddharth that’s why I never ever go through the Terms & Conditions (T&C) of the policy. But when I receive the premium notice I refer the policy & I came to know that this policy LSP is a Regular Paying policy not a one time policy.

Then I try to contact Mr.Siddharth but he did not pick my phone or contacted me back.

(Apart from this I also want to aware you that, after taking this policy I also face one big problem with ICICI Pru & Mr. Siddharth i.e. when market went crashing I called Mr. Siddharth please transfer my fund in safe mode he said ok I continue call him & his manger 3-4 times, he always said I did it u don’t worry about that .But one day when I checked my statement then I came to know they never ever change my fund & coz of that I got a loss of aprox 50% of my Fund Value .Then I complain in ICICI Pru against Mr.Siddharth what he did with me. But I don’t get any good feedback from ICICI Pru off. In the mean time Mr.Siddharth put his resignation in ICICI Pru & left the companies within 15 days after I lodged complain against him. And I am surprised how his senior accepted his resignation if there is any complaint pending against him.

Then I lodged an complain in ICICI Pru customer via mail but after 3-4 months communication from there way I also don’t get any favorable feedback & at last they said we cant do any thing u have to pay your premium. )

Help from Ur Side:-

Just today I came to know about your program (Pehredar), Insurance Ombudsmen & about Indian consumer where you are helping such customers who are facing lots of problem with financial companies especially with Insurance Company’s

So without wasting a single minute I draft a mail in which I describe each & every thing what problem I m facing with ICICI Pru from last 1 year. Because you are my last hope, with your help only I will get justice from ICICI Pru.

And, as I describe I am a Central Govt. Employee in Indian Railway, So it is next to impossible for me to pay next two huge premiums.

Policy Details:-

Policy no
Policy Name
Date of commencement...
Premium Amount
Policy Holder Name

Lifestage Pension
Dhamendar Sikand

Dharmendar Sikand

Dharmendar Sikand

Pooja Sikand

Pooja Sikand

Thanks & Warm Regards


201, Pramukh Complex

Inside Sahjanand Kutir




(M) +91 [protected]
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Aug 13, 2020
Complaint marked as Resolved 
Complaint comments  1 CommentShareTweet


I have an ICICI Credit Card for last one year. On 28/04/2009 I have received a call from ICICI Pru that an ICICI Pru Life Have been activated on my a/c and Rs.4390/- is deducdted from my Credit Card on 27/04/2009 as a premium of that Policy. I am so surprised that i don;t know anything about that. and the policy hasbeen acti vated without my permission and I am not able to pay that amount. I have not receive any paper of that police. ICICI Customer Care Could not help me .Please Do something As Soon As Possible about that. my particulars is given below :-

Name :- Sombit Kar
Father's Name :- Prodip Kr. Kar
Mob. No. :- [protected]
Address :- 20/5/2, Dharmatala Road, Belurmath Howrah-711202
D.O.B :- 03/06/1984
ICICI Credit Card No. - [protected]
ICICI Pru Activated on :- 27/04/2009
Amount deducted from Card :- Rs.4390/-

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    +1 860 266 7766
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    1089, ICICI Prudential Life Tower, Appasaheb Marathe Marg, Prabhadevi, Mumbai, Maharashtra, India - 400025
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