[Resolved]  ICICI Prulife — icicipru um cheats advisor

Sub: New Policy done by cheating of advisor/staff/agent of ICICI Pru life Insurance.
I am a policy holder of ICICI pru life Insurance for 5 years. Two persons called me some time in Jan, 2012 from Delhi introducing as staff of the company dealing with commission and bonus giving details of policy we are holding. It was told that 82, 000/- is due to the agent is you are satisfied with services the existing agent. If not then this amount can be tranferred to you but a new policy is to done for Rs50, 000=00 directly to delete the name of the present agent. They kept on making calls for 3 months. I finally agreed to take a new policy of Rs 35, 000/-. They also said that the new policy will also mature in a year and paid back with 11% interest. After taking policy a Fund Transfer letter will be generated within 45 days giving details of payments and credited to linked bank a/c.
In May 2012 they send forms thru messenger of their local office in my kolkata residence and collected documents and chaque in favour of the company . I was told not to disclose anything to the staff of other Depts in connection with the new policy.
New policy was received on confirmation as usual. They kept track of the policy. They assured that payment will be made in due course.

After new policy was done those persons kept quiet. After waiting for 2 months nothing happened but they assured me that payment will be released in a week. Many Weeks gone and there was no response. Gradually those persons were not taking calls.
Then I checked with ICICI bank and found that the assurace is baseless. I lodged a compaint stating the background of the policy.
I furnished all details available with me like mane and Cell No etc
and requested detaied enquiry and cancellation of the policy done on the basis of false information by the staff. The policy shows Ms SMC Insurance Brokers Pvt Ltd kolkata as Advisor and contact no of the Advisor is a number of Delhi as evident from STD code. So the persons are easily identifiable and taken to task.
The company turned down my request for cancellation of the policy without saying anything about the background of the policy. However my appeal is pending.
Sabita Biswas
BC-2, Flat No.2 salt Lake Kolkata-700064

Something like this is happened with my family too from SMC broker side and we are going to take legal action and dragging all this issue in media so that people could come to know about SMC insurance broker how cheats customers. I also request you to take some harsh action like me...