[Resolved]  ICICI Two Wheeler Loan — Incorrect ECS clearence and over due charge

Respected sir/mam,
This is to inform you that I have a two wheeler loan from ICICI bank for 17 months which is about to end in this month july 2009. In past 17 months there are several times my ECS didnot get cleared from from my SBI accout due to incorrect account number, it was a complete error from the banks end and now the bank is asking for returned payment fee however I had paid them by cash all those months, I have tried to communicated with the bank for the same and also send the documentation proving their fault.

I have always tried to co operate with ICICI bank through out however I really do not think it is my fault as my bank document shows it was inappropriate account number provided in all those months.

So I therefore request you to please help me with a proper guidence as to how can I deal with ICICI bank.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Dear Ms. Majumder,

Kindly write to us at [protected]@icicibank.com, with the subject line as ‘Customer Service – Two-Wheeler Loan’. Request you to provide the relevant details of the loan, along with your full name and contact details.

We will be glad to assist you.

Regards,

Nazia Sayeed
Office of the Nodal Officer
ICICI Bank
To,
The Manager,
ICICI Bank





Sub: Information regarding instalments




Sir,



Customer: RAVI KUMAR V

Agreement No.: LTBNG[protected]

Total Instl: 30



E.M.I. monthly Rs. 1, 439.00 has deducted from 10/01/2007 to 10/05/2009 but for the last month dated 10/06/2009 Rs. 749.00 has not been deducted may i know the reason & after clearing instalments any document will be provided to the address given or should i need to contact ICICI Bank.

Plz Reply me as soon possible.
My Vihical number is KA02 EW 6766 Suzikee my loan has been completed last month itself but again this month also ECS has been cleared so please kindly send an statement to my email id so that i can go through it and i can solve my problems

icicibank two wheeler loan — ecs not cleared

Sir, I the under signed Loan A/c LT MUM[protected] was informed by ICICI BANK by thair letter dtd 15 April 2009 that my EMI has been returned every month by my Bankers through ECS due to "INSUFFICENT FUND" since Sep 2007 to till date. After receiving their informative letter i had visited my bank & they had issued a letter dtd 17 april 2009 which ihad submited to ICICI BANK on 22 june 2009in which my bank claify that the ECS received from ICICI BANK every month with wrong name SHEHZAD FAZEEL AHMED SHAIKH instead of my bank record is SHEHZAD FAISAL SHAIKH S/B A/C NO 30780 so the returned the same as a reson of ACCOUNT DESCRIPTION not tally (NAME DIFFER)
Sir, I am visiting ICICI BANK since 16/10/2007 in this concern but ICICI BANK each & every time only give me reason of INSUFFICENT FUND in my A/C . every month the agency on the behalf of ICICI BANK collect EMI by cash at my house & also advise me 'not to worry about the cheque bounces charges because it is ICICI BANK s technical mistake for which they do not charge you,
Sir, when i contact ICICI BANK they says "you should have to pay all the bouncing charges & fines also "
Sir, my concern is that if ICICI BANK informe me it on 16/10/2007 at my first visit to them in this concern, i can rectyfy THEIR MISTAKE earlier .
Sir, Till today their reply is as same as on 16/10/2007, kindly do the needfull at the earliest, shehzad faisal shaikh . [protected]@ymail.com,
To
Manager,
ICICI BANK,

Subject: Demanding extra E.M.I

My Vehicle No KA03 HC 4155 - Two Wheeler, Purchased at Aryan Motors, Old Airport Road,
I have Paid all the monthly installments through EMI, , and still they are demanding to pay more one month due.

Once there was a instance my Cheque got Bounced as same Customer Executive Came accross to my office and Collected that Amount .
Instantly iam getting calls to Clear the One Month E.M.I

My Two wheeler loan No : LTBNGXXX4109,

Please provide me the received the Payment details for justification.

Regards,

J.Thirumalesh,

+ 91 [protected].

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23615
    Pending
    2046
    Resolved
    14247
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information