ICICIcredit Card — Settlement of ICICI Credit Card

Address:

Bangalore, Karnataka

Sir,
ICICI executives had called in Aug 2011 and suggested to take the Credit Protection Plan insurance policy for Rs 1499/-. They told they will deduct the amount from the credit card automatically. After that they did not sent any documents and only a confirmation mail was sent. We were not sure whether the policy started or not. In January we got a message from ICICI that we have an outstanding amount of Rs 3400/-. On inquiring we came to know that the policy started long back and money was deducted, for which neither the insurance company nor the ICICI had informed us. Further ICICI had been putting late payment and interest charges on the insurance policy amount taking it as outstanding amount. Though we had registered for transaction messages on mobile, we were not getting any message on mobile also.

The ICICI executive offered to close the account for Rs 2500/-. Now when we agreed to the same and are requesting the ICICI team to close the account for 2500/-, they are agreeing to it and continuously increasing the amount by putting ate payment and interest charges. Kindly Help us out.

Regards
Vinay