ICICIcredit Card — Credit Card Harashment

Address:Khordha, Odisha

Dear Sir,

I am Sudhir Kumar Raiguru, bearing the a Furute Card from ICICI bank
card number [protected] had made a purchase of 1598/- on 21st
Sept 2008. I did not received my first month bill statement till
January 2009. While enquired about the bill statement on the ICICI
bank phone number [protected] I got to know that I have a bill
statement of more than 2500/- billing amount as per the non payment of
the last bill. When I complained regarding the same, the Executive
with whom I was talking to said all other expenses would be waived off
and I will receive the updated bill by email. However I confirmed him
that after receiving the Updated bill, I will make the payment of only
the amount that I have made a purchase of, i.e. 1598/-. After 10-15
days I received the same bill of more than 2500/-.

After that I received a call from the ICICI back Credit Card
Settlement team and was told to do a payment of 2000/- for the
settlement of the card
I again said plz waive off all the late payment charge and other taxes
and send me my original bill fo 1598/-, so that I will make a payment
otherwise I will not make any payment.

I had an ICIC Bank Account bearing A/c nubmer[protected] which I was
using for my Investment purpose with a direct debit of 2000/- per
month.

It was fine till January 2011.
Suddenly on 26th February 2011, my Account has been debited forcibly
for 2406.26/- without my consent. While enquired about the same at the
nearest ICICI Bank branch I have been told that the credit card
department has debitted the amount from my Account.

How can you do so without my consent ???

Also I was forced to be a defaulter towards the investment for
February month as my Account was out of balance and My name is in a
Negative Credit User List for which I am not eligible for any Credit
cards nor Loans.

Now I am a Priority customer of Axis Bank and all my transactions are
very fine with the Bank, yet the kind of interest on my Account
balance per month they are paying, is lower than that what I was
getting from ICICI Bank.
My brother Samir Kumar Raiguru who is a Previllege customer of ICICI
Bank has opened an FD of Rs.1 Lakh for the best Interest Rate and I am
also encouraged to do the same in your Bank.

So my sincere request to you that as my Account has already been
debited by 2406/- which is much higher than the Actual Credit Card
Bill Amount of 1598/-, plz waive off all the rest amount which is only
your Late Payment Fee and other Taxes and remove my name from the
Negative Credit List.

Seeking your help to resolve my issue at the Earliest and settle the
Credit Card Account.

Sincerely Yours,
Sudhir Kumar Raiguru
[protected]
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Hi,

We are sorry to hear about your experience. We have made a note of your mobile number. We'll contact you and get back to you soon.

Regards,
ICICI Bank Customer Service Team
I have not received any call yet
Plz do the needful ASAP so as to resolve my issue as already 2406/- been deducted from my ICICI A/c since February 2011

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23614
    Pending
    2051
    Resolved
    14242
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information