ICICIcredit Card — Credit Card Harashment | |||
Dear Sir, I am Sudhir Kumar Raiguru, bearing the a Furute Card from ICICI bank card number [protected] had made a purchase of 1598/- on 21st Sept 2008. I did not received my first month bill statement till January 2009. While enquired about the bill statement on the ICICI bank phone number [protected] I got to know that I have a bill statement of more than 2500/- billing amount as per the non payment of the last bill. When I complained regarding the same, the Executive with whom I was talking to said all other expenses would be waived off and I will receive the updated bill by email. However I confirmed him that after receiving the Updated bill, I will make the payment of only the amount that I have made a purchase of, i.e. 1598/-. After 10-15 days I received the same bill of more than 2500/-. After that I received a call from the ICICI back Credit Card Settlement team and was told to do a payment of 2000/- for the settlement of the card I again said plz waive off all the late payment charge and other taxes and send me my original bill fo 1598/-, so that I will make a payment otherwise I will not make any payment. I had an ICIC Bank Account bearing A/c nubmer[protected] which I was using for my Investment purpose with a direct debit of 2000/- per month. It was fine till January 2011. Suddenly on 26th February 2011, my Account has been debited forcibly for 2406.26/- without my consent. While enquired about the same at the nearest ICICI Bank branch I have been told that the credit card department has debitted the amount from my Account. How can you do so without my consent ??? Also I was forced to be a defaulter towards the investment for February month as my Account was out of balance and My name is in a Negative Credit User List for which I am not eligible for any Credit cards nor Loans. Now I am a Priority customer of Axis Bank and all my transactions are very fine with the Bank, yet the kind of interest on my Account balance per month they are paying, is lower than that what I was getting from ICICI Bank. My brother Samir Kumar Raiguru who is a Previllege customer of ICICI Bank has opened an FD of Rs.1 Lakh for the best Interest Rate and I am also encouraged to do the same in your Bank. So my sincere request to you that as my Account has already been debited by 2406/- which is much higher than the Actual Credit Card Bill Amount of 1598/-, plz waive off all the rest amount which is only your Late Payment Fee and other Taxes and remove my name from the Negative Credit List. Seeking your help to resolve my issue at the Earliest and settle the Credit Card Account. Sincerely Yours, Sudhir Kumar Raiguru [protected] Was this information helpful? | |||
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