[Resolved]  ICICIcredit Card — ICICI CREDIT CARD WRONG TRANSACTIONS

ICICI Credit Card

Dispute against unauthorized transactions On internet by ICICI Prudential.
To,
The ICICI Credit Card Manager

Subject: Regarding raising dispute for transactions on my card. (Service Request Number: SR[protected]

Dear Sir/Madam,

I have been issued ICICI credit Card: XXXX XXXXXX X5005 (On-line) in Nov 2008. I have not used this card for purchase of any ICICI product or did not fill / sign any form. The card was safe in a locker. Nobody else has access to the card. I have never provided card details to anyone on phone or internet. Thus there are no chances of getting the card details such as card number, CVV number, and expiry date etc.
On 11/12/2008 I got 4 SMS for following transactions
Transaction 1: 1101-00 on 11/12/2008 ICICI Prudential 6.31 PM
(declined as self preset limit was low)
Transaction 2: 4300-00 on 11/12/2008 ICICI Prudential 6.46 (paid)
Transaction 3: 1101-00 on 11/12/2008 ICICI Prudential 6.50
(declined as self preset limit was low)
Transaction 4: 1101-00 on 11/12/2008 ICICI Prudential 7.11 PM
(declined as self preset limit was low)

None of the above transactions were done by me or authorized by me.

I called up the call center as soon as I realized foul play and blocked the card.

I called up at ICICI Prudential customer care & personally visited branch. No record of policy on my name found. They could not give satifactory answer w.r.t. above transactions. Why I should suffer ???????? I gave written application at ICICI Prud., Dadar, Mumbai- 400014 branch. Also, sent fax message on 66466683.

Please investigate this dispute and provide me with a written statement of the outcome.

Yours truly,

V. Bagal
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Aug 14, 2020
Complaint marked as Resolved 
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ICICI Credit Card — Wrong Transactions

Hello
I moved to bangalore 7 months ago from Hyderabad. I was using ICICI credit card. When i was in bangalore there were three transactions done on my credit card in hyderabad even though the credit card was with me( in banaglore). when i complained to ICICI and faxed the needed docs. they took 60 days to investigate and finally put the three transaction amount to me saying i authorised the transactions, which is very irritating and absolutely no logic.. I am shocked at this. I didn't even receive any call from ICICI during the investigation nor any docs
Kindly help me resolve this issue..
Dear Amarsimha,

We are sorry to hear about your experience.

Please write to us with your contact details and credit card number at [protected]@icicibank.com (Subject line: UID 309289). We'll contact you and work to address your issue.

Regards,
ICICI Customer Service Team.
My credit card no.[protected]

I am in receipt of your statement dated 25/02/2010, and I am shocked to find that the amount of Rs.1706/- debited towards purchases from M/s. Adyar Anandha Bhanvan under reference 75473440316000012923964 on 11/11/2010. Please note this amount you have already charged in your statement dated 25/11/2010 under the same reference number and the same was paid by me within the due
ICICI BANK IS A CHEATER BANK also its all associates

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