ICICIcredit Card — CREDIT CARD OVERDUE

I am Ashok Kumar existing customer for ICICI bank, My Credit Card No is [protected], from last 2 years this credit card is going on as an overdue due to not settlement. I also requested in your customer care no of times, but they always said you pay your minimum amount then we can settle your account locally. That’s why I have been paying minimum amount (800 to 2500) per month but last few months I have not paying due to not settlement my account as per commitment and every month I have received your call from your recovery department so they always said same thing said above. That’s why my account have been added by late payment, overdue, interest charges, increasing on every month, so its increasing highly, this is out of my pocket.


In point of view that I have paid to bank maximum 7000/- per month and once bank has been deducted Rs. 12000/- from my salary account directly without any intimation or any notice so this is so surprise and injustice. That time also I have requested to cancel my card and settle the account but didn’t get any positive response from your side, it means I feel that after deduction amount from account or I have deposited amount on time, all are cool from your side and when my account is overdue (like at present situation) that time no of calls are coming from your side.

So, at Last I want say I don’t believe in verbal commitment please give the solution properly through the mail. My E-mail ID- [protected]@rediffmail.com.


Regards,

Ashok Kumar