[Resolved]  ICICIcredit Card — made defaulters despite paying

ear sir/madam
i was the holder of ICICI credit card
no[protected].i am also a salary a/c holder of the same bank. I m
a defence officer. As i was on a tour of duty i could not pay my dues
for the card. subsequently on my return i had sttled the dues on card
as directed by icici in Jan 2008. the settlement was conveyed to me by
the bank vide letter no REF NO.VSP/28/20080128 dt 16 jan 08 from their
vizag office (copy enclosed as attachment). I paid the dues of RS
12985.00 by cheque which was realised on 18 Jan 08. After that when i
checked my credit card statement it still showed outstanding dues. on
approaching the bank i was told it will be reversed in the next
billing cycle. this. But the same was not updated by in the bank's
records. Every time i contacted their vizag collection office i was
reffered to Mr Sreekanth as he had done my settlemnt. He promised but
never delivered. He attitude always was irritating and at times
insulting. After repeated efforts over a period of one year the same
has been updated when i contacted the customer care throug the
intrenet on 20 Feb 09. but my name still figures on the CIBIL list
which should have been idealy removed 6 months after my settlement
cheque was realised i.e JUL 2008. As a result i am not able get credit
cards and loans from any bank. I understand that ICICI bank reserves
right not issue me a credit card but other banks which r ready cannot
do as my name figure in the CIBIL list. Whereas it entirly the bank's
fault that my name was not removed when i should have been. When i
approached the bank regarding the correction of my record in CIBIL
list they, it will take another 45 days from 20 Feb 09 as their
records were updated on 20 Feb09. Whereas the bank had taken the money
more than an year back i.e on 18 Jan 08. I will request you to kindly
to guide me how to get my grievence addressed.
with lots of hopes regards