[Resolved] ICICIcredit Card — Unnecessary over limit and late payment fee | |||
Dear Sir , I am ICICI credit card user for around 5 years (Credit Card Number - [protected] ) , I have regularly paid before due date. In the month of November ICICI charged me late payment fees of RS.525 on 08/11/2011 , and over limit of RS. 510 on 15/11/2011 resulted in total outstanding of RS. 35,564.after which I have paid minimum amount due of Rs. 1800 before due date , hence after that total outstanding toward my credit card should be around RS. 33700, but when I talked to customer care on 12/12/2012 they told me that my total outstanding is RS.. 34700. which is completely wrong and fraudulent they have unnecessary charged extra charges before generation of statement. and then too inspite of admitting their calculation mistake they were trying to prove it right without understanding money value for customers and common peoples. Hence Its my humble request to you to instruct them to reverse all the extra charges and finance charges they have levied to my account yet . I shall be thankful to you for this. PUNEET TIWARI (ICICI CREDIT CARD NUMBER - [protected]) F - 90 , 91,92 , SCHEME NO. 54 , VIJAY NAGAR, BEHIND CANARA BANK, INDORE , MADHYA PRADESH , INDIA. Was this information helpful? | |||
Aug 8, 2021 Complaint marked as Resolved | |||
1 Comment | |||
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ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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We are sorry to hear about your experience. We have made note of your credit card number. We'll contact you and work to address your issue at the earliest.
Regards,
ICICI Bank Customer Service Team.