[Resolved] ICICIcredit Card — Payments not credited to card | |||
On 28.06.2009 I had made a payment of Rs.8145.00 to my credit card Ac No. [protected], there was a mistake from my side , the account number specified on the cheque was incorrect.My attempt to contact the call center was futile, it took hours of my time, then I Had sent an email on 8.7.2009,ICICICARE=[protected]' level1complaint, they asked me for s statement from my Bank (Karnataka Bank). Further to this I got the statement, a photo copy of my cheque given to ICICI, sent to Karnataka Bank for clearing, with clearance seal of Karnataka Bank, A letter from karnatakabank, saying that the cheque belong to me and its cleared. I have faxed this to ICICI and hardcopy given to ICICI credit card division in trivandrum. Since Nothing happend after this I contacted Mr.Ribburaj in trivandrum ICICI card division on 09.09.2009, still I had not got any information from them, I had been charged late payment fee, additional interest and now they are not bothered to solve this issue. Because of this I lost more than 9000. and the attitude of one guy Mr.Saifudeen chowdry is similar to that I am convict and he a Judge. I had made 3 other payments for ICICI from the same booklet (98408/984719/984734) these along with my signature in the cheque is a valid proof to prove that the cheque payment belong to my account. Kindly help me to resolve this issue Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Dear ICICI officer.
I am in receipt of your email with a new complaint[protected]', sent to my mail id. this action is prompt.(Service Reference Number SR[protected]. THANK YOU FOR THE SAME
Every time I have approached, the script had gone well till this complaint registration. after that god knows.
I need to know what has happened to the earlier documents given?
No where ICICI had informed me or admitted that they had received these documents from me.
Now I have to do one more job for ICICI, to visit my banker, once more get these statements for you?
What & where is the guarantee that you are going to acknowledge the receipt, who is responsible?
Before sending the statement once more I need you to confirm that
1) Whether my signature matches with the signature on the Cheques issued?
2)Whether cheque bearing NO 984708, 984719, 984734 & 984741(Disputed one) drawn from Karnataka Bank Trivandrum Branch, which belongs to same booklet, only because of an error, belongs to somebody else. I need you to acknowledge the receipt of all the other 3 Cheques issued to you.
I am in receipt of your email with a new complaint[protected]', sent to my mail id. this action is prompt.(Service Reference Number SR[protected]. THANK YOU FOR THE SAME
Every time I have approached, the script had gone well till this complaint registration. after that god knows.
I need to know what has happened to the earlier documents given?
No where ICICI had informed me or admitted that they had received these documents from me.
Now I have to do one more job for ICICI, to visit my banker, once more get these statements for you?
What & where is the guarantee that you are going to acknowledge the receipt, who is responsible?
Before sending the statement once more I need you to confirm that
1) Whether my signature matches with the signature on the Cheques issued?
2)Whether cheque bearing NO 984708, 984719, 984734 & 984741(Disputed one) drawn from Karnataka Bank Trivandrum Branch, which belongs to same booklet, only because of an error, belongs to somebody else. I need you to acknowledge the receipt of all the other 3 Cheques issued to you.
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