[Resolved]  Idea Cellular — poor customer care service in kerala

I am using idea gang card. The old scheme. My land land line call charge is Rs 1.20. I called Idea customer care for change of plan to general plan. But that fellow told he has no idea about plan change. And ask your friends. Very poor customer care. So i threw away idea sim and took Cellone connection.
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Aug 14, 2020
Complaint marked as Resolved 
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Respected sir :

We are intrested to take a customer support office in Thrissure .So we are pleas to know more about the details about how we can get the process .

We have a 50seater ceneter in thrissure and also i[censored] Requiered more Seater we will do the needful for that

Thanking U :
Prasanth.p

Idea — about knowing customer care number

Dear sir,
i want to know the customer care number of IDEA prepaid connection for my complaint.
please tell me the same as early as possible.

Thanking you,
hi,
my name is Ramesh Kumar Barwar
i am very very happy on idea services. my idea is very goad.

thank you IDEA.

rgds
RAMESH KUMAR BARWAR
[protected]
Sir
its my no [protected] you can send all incoming outgoing call details for me pls


I hope you will send ([protected]@gmail.com)
Dear Idea People,
As I am an official and attending many business call my number is not working.given all documents also.
This is very pity condition that i changed my vodafone number to idea through porting.(VL237471)on 19thMarch2011.But you sent many messages regarding porting.On 23rd mid night you people cut my nuber and still it is not functioning.I visited your office at Calicut, Near to New bus stand, Mavoor road, but they told this and that. As per their demand i waited upto the evening. but no escape.I would like go to Cunsumer Protection to file a case against you. My no. [protected].

Kindly make it fast.

Thanking You,
Anoop Philip
Am using Idea Kerala.. and frm Kasaragod.. Its d worst custmr service i evr seen! ppl do not know 2 speak in english and they giv irrelevent answers and misguide to som unwanted services! i activated GPRS @ ma cel.. bt, it ws not wrking..! i called custmr care so many times n hardly attended d cal! 4 times i spoke 2 custmr care executives.. n stil i am quiet unhapy abt service! pooor service.. plz focus on kerala's custmr care service centres or els idea wil b flunk..
am also, planing to meet advocate to file case against d poor custmer care @ idea Kerala...
Ambareesh ymc
ITS TRUE THAT MOST OF THE CUSTOMER CARE EXECUTIVES ARE NOT GOOD ENOUGH TO SPEAK IN ENGLISH...my name is john... live in Cochin...
[protected] this netsetter have full signal but no send/receive bytes. It has recharged on 4th Rs.399/- 2g unlimited plan.
pls do needful.

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