[Resolved] Idea Cellular — customer complaint | |||
Sir/ mam, i missed my mobile with idea connection ([protected]) on last week. immediately i bought a duplicate SIM and submit my ID proof, in that showroom seller told that the no.active within 8hrs. But till now (6 days) my mobile didn't activate. in your customer care said that many more reasons. When i called to cus.care the call picked by new person and give the surety of 2 hrs, 8 hrs, 8 days, 2days, and three persons told to contact the idea seller. afterwards i called to cus.care with the seller mobile and they talk to each other then the seller told that with in monday it'll activate. but controversy of your cus.care executives, i suffered a lot.They told one by one reason at every time called by me. this no. is my business no. if this problem will not cleared by you. i surrender / change of service of my 3 more idea numbers. Was this information helpful? | |||
Aug 30, 2016 Complaint marked as Resolved Verified Support Apr 30, 2012 Idea Cellular Customer Care's response Dear saravanarajc, We would request you to kindly contact to your nearest My Idea for further course of action. Regards, Ideacellular Verified Support May 17, 2012 Idea Cellular Customer Care's response Dear pon prakash, we regret to inform you that we are unable to find your request for port in to Idea cellular. Thus we request you to kindly contact to your respective service provider for further course of action. Regards, Ideacellular Verified Support May 26, 2012 Idea Cellular Customer Care's response Dear Mohan, We wish to inform you that on investigating the matter we found that the person who called you from number does not belong to any of our Business Partner and the tariff information communicated to you is not available with us, as on date. Also, we would like to confirm you that the detail of one subscriber can not be shared with the other. Hence, we would request you to kindly contact the local police for the same. Regards, Ideacellular | |||
 3 Comments | |||
Comments
sir, i want my idea prepaid bill of no:- [protected] from 01/03/2012 to 18/04/2012 send on my email as soon as possible plz...
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dear sir / madam
Am pon prakash From Karur TamilNadu, i have planned to Change my portability from Videocon to Idea and applied at karur IDEA prepaid dealer . On that day they told me it will activated with in 6 to 7 days i accepted and submitted all my proofs. they told me that it will also be activated while on roaming so i comes from tamilnadu to banglore. after 10 days gone my videocon no is deactivated and IDEA no didnt activated till now, due to this problem am suffered by missing my business customers and i faced lot of losses in my business. so sny one help to take action that dealer and tell whats the way. my Mail id [protected]@engineer.com +91 [protected]
Am pon prakash From Karur TamilNadu, i have planned to Change my portability from Videocon to Idea and applied at karur IDEA prepaid dealer . On that day they told me it will activated with in 6 to 7 days i accepted and submitted all my proofs. they told me that it will also be activated while on roaming so i comes from tamilnadu to banglore. after 10 days gone my videocon no is deactivated and IDEA no didnt activated till now, due to this problem am suffered by missing my business customers and i faced lot of losses in my business. so sny one help to take action that dealer and tell whats the way. my Mail id [protected]@engineer.com +91 [protected]
Dear Sir / Madam,
From today (19/05/2012) onwards my sister mobile got so many missed call and so many SMS from Idea Mobile No.[protected]. I don't know who is this person too. Yesterday also she got same thing from other mobile but the person is same. Can you tell me this Customer Address please or what is formality to block this number???.
My Name: Mohan.M
Mail ID: [protected]@gmail.com
My Contact No.: [protected]
Regards,
Mohan.
From today (19/05/2012) onwards my sister mobile got so many missed call and so many SMS from Idea Mobile No.[protected]. I don't know who is this person too. Yesterday also she got same thing from other mobile but the person is same. Can you tell me this Customer Address please or what is formality to block this number???.
My Name: Mohan.M
Mail ID: [protected]@gmail.com
My Contact No.: [protected]
Regards,
Mohan.
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