[Resolved]  Idea Cellular Limited — Mobile operation stopped inspite of submission of proof seven times

Address:

Kapurthala, Punjab

----- Original Message -----
From: rajneesh madhok
To: [protected]@idea.adityabirla.com ; ccare.[protected]@idea.adityabirla.com
Sent: Saturday, May 14, 2011 4:28 PM
Subject: Notice under Consumer Protection Act, 1986


To SPEED POST May 14, 2011

The Managing Director,
Idea Cellular Limited,

Registered Office: Suman Tower,

Plot No. 18, Sector 11,

Gandhi Nagar, -382011 (Gujarat)

Punjab Idea Customer Care Executive,
Idea Cellular Limited
C 105, Industrial Area, Phase VII
Mohali 160055, Punjab.
Phone:[protected]
Fax:[protected]
Email: ccare.[protected]@idea.adityabirla.com
SHRI BALAJI TELECOM
RED LIGHT CHOWK, HARGOBIND NAGAR

PHAGWARA DISTT KAPURTHALA

Phone:[protected]

NOTICE UNDER CONSUMER PROTECTION ACT, 1986
SUB: OPERATION OF MOBILE NO.[protected] STOPPED INSPITE OF SUBMISSION OF RESIDENCE PROOF SEVEN TIMES

Sir,

1. It is the complaint for claim for compensation amount of Rs One Lac towards litigation expenses against the respondents as from the last one year seven times the Proof of Residence and identity proof submitted to the Service provider even then the operation of Mobile No[protected] stopped without any official intimation by the Respondents.

2. That there is no dispute pending against the complainant and no such order has been passed by any authority, the stoppage of incoming and outgoing calls without relevant reasons are DEFICIENCY IN SERVICE.

3. Several times appeals have been made to the Service provider but no favourable response from the Service provider made and operation of the said Mobile number has not been started.

4. Due to the blunders on the part of the Service provider the consumer has caused great deal of anguish and harassment by submitting again and again the documents like

a. PAN Card No. CIKPS0584B issued by Income Tax Department Government of India in the name of SHAM S/O OM PARKASH ON 26/06/1982

b. DRIVING LICENCE NO. OLA-PB-36 NO. PB36-1956/NDL/10-11 DATE OF ISSUE 18/09/2010 ISSUED BY LICENCING AUTHORITY, SDM PHAGWARA.

5. The opposite party failed to provide reason to stop the operation of said connection and refusal to provide operation to said number to the consumer even after several representations.

6. Opposite parties has not provided bona fide reason to stop operation of said number. And the reasons to terminate operation, and the reason to deny the claim from the affected party.

7. Blunder is certainly on the part of the Opposite party in stopping the operation of the Mobile connection.

8. Kindly provide the reasons for stopping operation inspite of submission of documents for seven times to you to avoid further litigation in the matter within 15 days of the receipt of the Notice.

Thanking you,

Yours Sincerely,



SHAM

S/o Sh. Om Parkash,

Mobile No.[protected], Account No. 4341428

Mohalla Daddal,

Phagwara

Distt. Kapurthala.



Through: Rajneesh Madhok,

B-xxx/63, Nehru Nagar, St. No. 2,

Railway Road,

Phagwara-144401 (Pb)

Ph:[protected]O), 268210 (R),[protected]M)

Tele-fax:[protected], E-mail: [protected]@bsnl.in; [protected]@yahoo.com