[Resolved] Idea Cellular Ltd. — Idea GPRS 0 rental plan experience
I have a mobile No. [protected] on which GPRS 0 rental plan was activated . Its working ok till today 19/6/2009 & I had balance of Rs 50 approx in the morning, after that I have never called any one not surfed at all till 2.00 PM. when I was calling to one fellow at 2 pm its telling ""You have minimum balance, I got shocked !!! I checked my balance its were 2 Rs.approx. I called to customere care & they told you have used GPRS in between 1.15 to 2.00PM, which was absolutely wrong as I was taking lunch at that time & never given to phone to anyone too..
These people made me fool..& deducted my balance without any cause.
After asking they inform me they will give the detail information in which they will provide the of downladed size in Kb MB.
I asked them to give detail for the site or URL visted But they told its not possible..Even I had not used or surf at all, I asked for this.
This is nice way to deduct money from gentleman which idea people had done.Detail = only how many byte u have downloaded /suffing KB size providing???
Not giving URL name /site visited details too..is this call as detail?
As I am dam sure I have not used GPRS then why should I pay? but they made me fool & cut my balance too.
So I am took lesson from this compny & immediately disconnect my GPRS connection settings.
I am so lucky thatI ahven't put much balance like 250+ else these people will deduct my acount balance from Rs 250 to 2 Rs without any information .
Nice IDEA ...To make people Fool..
Make GentleMan into frustrated people.. GOOD IDEA.. keep ahead & loose your valuble customers..
Moral: Do not use IDEA GPRS. else your balance will be deducted magically thats is called IDEA..
Ulhas K. ([protected])
Was this information helpful?
Aug 14, 2020Complaint marked as Resolved