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[Resolved]  Idea Cellular Ltd. — Idea GPRS 0 rental plan experience

Hello,

I have a mobile No. [protected] on which GPRS 0 rental plan was activated . Its working ok till today 19/6/2009 & I had balance of Rs 50 approx in the morning, after that I have never called any one not surfed at all till 2.00 PM. when I was calling to one fellow at 2 pm its telling ""You have minimum balance, I got shocked !!! I checked my balance its were 2 Rs.approx. I called to customere care & they told you have used GPRS in between 1.15 to 2.00PM, which was absolutely wrong as I was taking lunch at that time & never given to phone to anyone too..
These people made me fool..& deducted my balance without any cause.
After asking they inform me they will give the detail information in which they will provide the of downladed size in Kb MB.
I asked them to give detail for the site or URL visted But they told its not possible..Even I had not used or surf at all, I asked for this.
This is nice way to deduct money from gentleman which idea people had done.Detail = only how many byte u have downloaded /suffing KB size providing???
Not giving URL name /site visited details too..is this call as detail?
As I am dam sure I have not used GPRS then why should I pay? but they made me fool & cut my balance too.
So I am took lesson from this compny & immediately disconnect my GPRS connection settings.
I am so lucky thatI ahven't put much balance like 250+ else these people will deduct my acount balance from Rs 250 to 2 Rs without any information .
Nice IDEA ...To make people Fool..
Make GentleMan into frustrated people.. GOOD IDEA.. keep ahead & loose your valuble customers..

Moral: Do not use IDEA GPRS. else your balance will be deducted magically thats is called IDEA..

Thanks,
Ulhas K. ([protected])
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Aug 14, 2020
Complaint marked as Resolved 
Complaint comments  20 CommentsShareTweet

Comments

idea_gprs — without acknowledgement deduct my balance

R/s sir,
i m ur customer from last 4yrs .i had 5 Rs. per day deduction plan for idea_GPRS.It has deactivated without my knowledge and my 550 Rs also deducted for using of gprs .i called to c_care they told it has deducted for gprs using charges and now u hv zero rental plan.
i hvn't mind for it.
then i send request for 10 Rs. per day plan for GPRS on 17 jul08 after i discuss with c_care they told to me it will activated when ur 10 Rs. will deducted .On 19 jul08 at 4:00 pm i got a message my 10 Rs. has deducted then i have used GPRS after this my 260 Rs. has deducted in 40 minutes. So please you can check it with my account theny please solve my problem as per your convenient.
Thanking u.
Hello,
AGAIN FOOLED BY THEMSELVES..
I disconnect my GPRS by deleting its setting on 19/6/2009 on the day..I called up Customer care..Miss.. Yogini Joshi, A head from Idea GPRS dept. told me to do so & I deleted my GPRS setting.& she assured now onwords no balance will deducted wrongly on GPRS Value added service, as no GPRS setting in handset.afterwords on 20/6/2006 I recharged my balance by Rs. 100.& got nearby 90 Rs balance.
& when on next day morning I cheked my balance it was showing only Rs 3. Now again Ishocked same case repeat & IDEA company's Customer care /GPRS dept people told me that I have used the internet on GPRS.even I have not made a single call/not used GPRS.
Now I am become creazy..what to do? I can't recharge as balance is gets deducted automatically.If I recharge it balance is gets deducted automatically & after calling Customer care they are telling you have used internet.If I had used GPRS what is need to write this complaint on this site?
But although have't used GPRS these people are deducting my balance automatically & says you have used it.
What do now?
can anyone answer it?

Thanks,
Ulhas K. ([protected])
web set china mobile hi no[protected] internet cltha huya band ho gya
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can u plz tell me how to deactivate gprs settings???

Idea SIM — wrong deduction of GPRS Rental

My mobile number is [protected] pre paid connection.With effect from 23-12-09 GPRS Rental @ Rs 20/- per day is being deducted from my balance even neither I have opted for this service nor I want this service.Tried to resolve this problem through your Customer Care Service No. 12345,Not got connected to you.Rendering me to explore/resolve my problem through this medium.

Request to dicontinue deduction of GPRS RENTAL with immediate effect.
i m use idea gprs with unlimited plan but the problem is above than 10-12 mb file not download

the symptom show

(( fetching the page fail due to large request or content ))

very bad service from IDEA ...


PAisa kamane ka trick koi IDEA se sikhe

thanks
Jaydeep Patil ([protected]).
YA I'VE SEEN THIS HAPPENING MANY TIMES EVEN IN MY IDEA SIM. THEY'LL SIMPLY DEDUCT MONEY FROM OUR BALANCE REASONING THAT WE WERE USING NET, OR DOWNLOADED SOMETHING FROM PAY SITES>>>>>

NOWADAYS AM NOT USING IDEA FOR DAILY USE TO CALL NOR TO CHAT, AM USING IT ONLY FOR NET. AS WE HAVE HERE UN BELIEVABLE SIM PRICES AND TALK TIMES...

EX: RS.10 SIM .. TALK TIME:30, , RS20 ::T.T:55. ITS GOOD NOW TO DUMP THEM BY BUYING NEY SIMS WHENEVER I WANT TO USE NET>>>>
Looks like an old post, but I thought I would share some stuff...
Actually, data transfer doesn't just happen only if you open a browser and visit sites. It can also happen between applications communicating with the internet. For example, if you have Email check avaiable that checks every 1hour or so, it automatically uses WIFI or GPRS to check new mail.
The best way is to remove the APN settings if you are not using GPRS, and only use it when you know you are browsing.
Even though their charges might just be a few ps per MB, that can easily exhaust 400 or 500 bucks easily.
just leave IDEA and switch to AIRTEL which is providing unlimited internet(2gb)for 30 days for Rs.98.


IDEA Stupid.
idea should soon think of a better idea otherwise the idea on which they are running currently on may prove to be the idea of how to loose subscribers .
>>i personally suggest a switch to airtel or aircel both having very good gprs plans for customers.<<
paisa kamane ka trick to koi idea se sikhe...
sale chor hai sab ke sab..
Idea is a waste service because and they wont give anything directly (some Confusion and UGLY offers)

AIRTEL 2GB 98RS

VODAFONE 2GB 95 RS

IDEA 2GB 96RS but !!! only 68MB perday. after 5RS/MB

So you have to ready for daily punishment i[censored] browsed more than 68MB.


Sarathbabu.T
i too agree this as i recharged by account by 225 top up
balance was 218 and on next day when i tried to call they told me that u hav no bal in ur chitchat account and phone dissconnected
when i consulted to cus.care they told that i hav surfed 15 times at 1p.m and downloaded game and videos
and they were not telling the urls
so they suck switch to airtel best
idea gprs servies not good, and his customer care executive talk non sence, I was called on dated[protected] at 1.30 PM. for the GRPS inquery, but they are not given Satisfactory answer.

i will change idea to any other provider.

Regards,
Anil Shinde,
[protected]
idea gprs servies not good, and his customer care executive talk non sence, I was called on dated 23/24/25/[protected] at for the GRPS inquery, but they are not given Satisfactory answer.

198 COMPLENT KARNE JAO TO SALE KUTTE 12345 CALL CENTRE KO CALL KARO BOLTE HAI…12345 PE CALL KARO TO WO DHANG SE JAWAB NAHI DETE


paisa kamane ka trick to koi idea se sikhe...
sale chor hai sab ke sab..


SAALE, KAMINE, KUTTE, HARAMI, BHADKHAU, BEIMAN CHOR KAHI KE………….




Regards

SANTOSH WAGHMARE
idea wale chor hai sale harami kamine
very very...bad service from IDEA ...







SANTOSH WAGHMARE
deduction of 30rs & 40 rs while using GPRS 0n [protected]
Very bad service from Idea
bad service..dey r deducting money frm account unnecessarily

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    Idea Cellular
    Customer Care Service
    Customer satisfaction rating
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    Complaints
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    Idea Cellular Address
    Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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