[Resolved] Idea Cellular Ltd. — Internet Net Setter Not Working
Hi am Praveen Kumar and i am using Idea Net Setter from long time having no is [protected].And it was disconnected on dated 16.06.2013 due to pending payment.So i went to Idea Point (Impax Automations Shiva Ji Chowk Nanak Nagar Jammu-180004) on dated 01.07.2013 then i came to know about my pending payment.And Idea representative told me that Rs499/- is total pending amt.That time i made payment of amt rs500/-.And he also told me that your net will be working with in four to five hours.
After waiting two days i have raise a complaint to Idea customer care on 12345 then they told me that it will start with in three hours.
But i waited upto three days but my no not start then again i have raise a complaint to Idea customer care on 12345 and that time they told me that your one bill amt of Rs389/ is also pending so that no. is disconnected and if you will pay the amt then it will be working three hours.
I again went to Idea Point (Boomshiva Channi Himat Jammu) and i have paid Rs500/- again on dated 06.07.2013 and they also told me that your no will be start with in three to four hours.But their response was very poor and they also misbehave with me.And as on 13.07.2013 this no is also not working.
And due to bad service of Idea Company and no. not working,my communication disconnected and i was totally distrubed and i have lost Rs17000/- also.As i have withdrawal rs34000/- form HDFC ATM on dated 11.07.2013 but unfortunataly i forget to take Rs17000/- from ATM due to this distrubance.
So i request you to please look into this matter and reimbursement my lost amt Rs17000/-
Thanks & Regards
Complaint marked as Resolved Aug 14, 2020