[Resolved]  Idea Cellular — outgoing call barred

Address:Ludhiana, Punjab

My outgoing calls for my idea no. [protected] have been barred for the last one week. First they asked for identity proof even while my connection was a postpaid converted to prepaid. I have given my identity proof 3 times since last 2 years and still they are asking for proof . They used to collect bill from my residence but still they are asking for proof .I'm ready to give my identity proof but i want to know about the record of my 3 identity proofs which i have already submitted. Is this the way idea care deals with a person whose connection is 3 year old and moreover it was a post paid connection. Please resolve my problem. i am busy businessman and i do'nt have time to submit my identity proofs after every month. moreover i cannot contact the customer care from my idea connection . let aside other outgoing calls what is the fun of barring my customer care services. to contact them i had to borrow my colleague's mobile this is the last time i am complaining against idea care I will advise all who use mobiles please think twice before going for an idea connection.
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Aug 13, 2020
Complaint marked as Resolved 
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idea cellular company — NOT DEACTIVATING THE SERVICE AFTER REPITITIVE COMPLAINTS

MY IDEA NO IS: [protected] ,i have been complaining to IDEA customer care for more than 2 weeks, that i want to deactivate my daily cricket pack..but it is not getting deactivating...they always says that it will get deactivated within 24 hours,but it never got deactivated..and my balance is reducing by 5rs...and they are not even refunding it...for that also they always says that balance will be refunded within 24 hrs ,but that also hasn't be refunded..i am tired of calling there customer care..and receiving there reference numbers..my inbox is filled with their reference no regarding deactivation and refunding..but it has never happened...i have all the evidence in form of SMS's from idea giving me reference no and saying that your request will get processed within 24 hours...

SO AT THE END I WANT THIS DAILY CRICKET PACK TO BE DEACTIVATED..AND ALL MY BALANCE TO BE REFUNDED....


thankyou
saurabh jain
saurabh.[protected]@gmail.com
ID WAS SUBMMITED BUT MY SERVICE WAS DEACTIVET WHY
i dont know whats happening with this idea cellular services, without any prior intimation the company activate ch 99 magazine services to my mobile number that is [protected] by which they deduct Rs.3 day by day, no fruitful response from customer care, customer care replies that the service activated by me from my number, plz help me, other wise i have to transfer my number into vodafone / airtel .

idea cellular company — Out going Call Barred

Dear Sir,

This is like to inform you that due to my outgoing call barred I have facing problem & loss in my business.

As per IDEA Cellular credit limit is 1600/- & I have not crossed the limit.I am facing problem since 15 July with out any intimation from vendor side.

I have losed Rs.-10000/- in my business due to bad service from IDEA.

Requested to you pls solve my problem & arrange to provide the loss money.

Regards.......
Naveen Kumar
[protected]

idea cellular company — Track ID of Contact No.

Dear Sir,

Many times the owner of the contact no.-[protected] call at mid night & using abusing words.Pls track the ID of given no.

Regards......
Naveen Kumar
[protected]

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