[Resolved]  Idea Cellular — SERVICE BREAK UP AFTER PAYMENT OF BILL

Address:

Haridwar, Uttarakhand

Respected Sir,
My Self Nishit Kumar Trivedi S-164, Shivalik Nagar Haridwar-I am working as a proprietor of my company ASTRIX PHARMA EQUIPMENTS FROM LAST 6 YEARS. Sir basically we Manufacture red Pharmaceuticals Process Equipments & Spare Parts.
Sir for your kind information’s we have approx 4 post-paid connections of idea cellular service from last 3 years.
From the last one year we suffer for problem regarding our outgoing barred from the service provider. When had call to customer care they told your bill is not paid its shocked for me because before 4 Days we paid our bills by cash to Shivalik nagar desk counter who is authorized for collecting the payments?
This is not a first time it happen already 10 times in Shivalik nagar and Ranipur more Ma Vaishnow Communications.
When we tried to contact idea head office of Haridwar nobody was there for help whenever we visit one security guard sitting in the receptction and always told the same all person are in meeting .

I asked to idea admin persons what the meaning of meeting when you not provide the basic service s to customers.
Sir when we delayed one day to paid bills they discontinued our services I am asking you is there any terms when we deposited the bill before times and 6 days my services not started.
Being as a customer my 3 years experencence very poor and hopeless service.
If the things will be not managed it’s going to be downfall.

Remark- [protected]- Bill Paid already in Advance and again paid in cash[protected] and[protected] my outgoing barred why.My wife in in hospital on that time her no. [protected] also paid on the same day[protected] but till 18 th her services cant be started .
The Reciept Number Of [protected]@ (618) in Shiv Communications Shop Number A-7 New Shopping Complex Near ICICI Bank ATM Shivalik Nagar Haridwar.

sir My wife was in critical condetions in hospital and because of we suffering a hudge meantel Tension.


Regards
Nishit Kumar Trivedi
[protected]/[protected]