[Resolved]  Idea Cellular — Unnecessary Harassment

Address:

Uttar Pradesh

Dear Sir,

I started receiving sms and pre recorded calls from idea cellular that my documents are not correct and I need to deposit my passport size photograph, Proof of residence and proof of identity to nearest my idea centre otherwise my phone number will be blocked. I received first communication like this from them around 12 days back. Taking action immediately I reached to my nearest my idea centre which is at jaipuria complex, sector 26 noida and deposited all three documents after standing in long line and wasting my 2 important hours on December 17, 2010. The documents which I submitted with the prescribed form were
1) Photocopy of my Passport (Passport No: H8085698)
2) My self attested photograph
3) Copy of my PAN card (PAN No: AEMPT6469A)

If you do not find the above documents sufficient as proof of my existence on earth than you disrespect The President of India (as through my passport The President of India endorse my existence)

I was satisfied that I've completed all necessary formalities from my side, and was assured that nothing bad will happen with me. But despite of all necessary actions from my side, my two mobile numbers of idea [protected] and [protected] are blocked today, without any prior warning or notification to me. I am feeling harasses and cheated now as all my sources of communications have been blocked unnecessarily. I trusted on the services of idea and was regularly using these aforementioned numbers since last 3.5 years. Now they've deceived me and left me estranged. They give misleading advertisement in TV that get an idea and your life will be comfortable. This is how they take care of their customer comfort.

I am uploading the content of this mail on https://www.consumercomplaints.in as well as marking a copy to TRAI asking them that why should not they cancel the license of such companies like idea who are so insensitive to their consumer needs and welfare?

I am giving you 24 hours to resolve my issue and
1) Unblock my number
2) If your people at Chhaya Communications my idea centre at sector-26 Noida have lost my documents, then send them to my home with an apology letter to collect the copies once again.

Still if you do not respond to my mail in stipulated time I've further intentions to:
1) Start a mass mailing campaign against you.
2) Personally mail my around 5000 friends and acquaintances on social networking sites and request them to discard your services
3) I being a Professor of marketing will prepare a Case Study by collecting bad experiences of your harassed customers all across India and circulate it among my students and other Professors I know on Earth.

No regards for your insincerity and uncaring attitude,


Vivek Singh Tomar
A-48 Pocekt-5, Kendriya Vihar-2, Sector 82, NOIDA
Idea Mobile Numbers: [protected], [protected] (Both Blocked due to your uncaring attitude)