[Resolved]  Idea Data Card — Speed and Customer care service

Dear Sir,
When i went to buy the data card from your vendor he made a false commitment that the speed will be quite good and since i bought it i never had a good speed(only 5-8kps/sec) which is even less than he speed when we run GPRS on our phones. Whenever i tried to call your customer care, they either disconnect the call or they give a wrong number to dial again and ask for clarification from them. Is this your company Ethics??

Regards
Varun Gandhi
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Aug 14, 2020
Complaint marked as Resolved 
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data card driver
i never had a good speed(only 53.6kps/sec)
please repair your product

IDEA DATA CARD — Not responding to customer complain.

I Devendra kadam had purchased an IDEA data card 3 months ago....
I am facing some technical problems now, when i tried contacting Customer care of idea,
the guys dont take that problem seriously. I tried contacting them several times again, but my efforts are
in vain. They even do not escalate the call, instead they just hung up. The internet connection is done but,
it give some error termed as [error :30].

I hope this complain dont fall on deaf ears.
Waitin for the response. as i have enclosed my mail ID.
my IDEA no is:[protected].

IDEA DATA CARD — not respoding to phone call

Not responding to customer complain.
I Devendra kadam had purchased an IDEA data card 4 months ago....
I am facing some technical problems now, when i tried contacting Customer care of idea,
the guys dont take that problem seriously. I tried contacting them several times again, but my efforts are
in vain. They even do not escalate the call, instead they just hung up. The internet connection is done but,
it give some error termed as [error :30].Similar complaints I had given on[protected].

I hope this complain dont fall on deaf ears.
Waitin for the response. as i have enclosed my mail ID.
my IDEA no is:[protected].
Dear Sir,
When i went to buy the data card from your vendor he made a false commitment that the speed will be quite good and since i bought it i never had a good speed(only 5-8kps/sec) Whenever i tried to call your customer care, they either disconnect the call or they give a wrong number to dial again and ask for clarification from them. Is this your company Ethics?? and i also so many try to call to my vender but he is not co-operet with me. he is name is jasvant from vadodara.
Dear sir
I have purchages idea data card on monday and start on wednesday but not start and flash message data connection not avaliable error is 619.
I have also call to care but they told me we are not able to accses so pls do the same very urgent and also apply charges after working .
data card no :-[protected].
Thanks
regards
rajesh sharma
i want new datacard connection plz send me detail

i have already net setter...

contact no: [protected]
Dear Sir,
I bought idea data card before four months, now I'am facing problem with it in speed(that it's reducing day by day) and there is no proper response from customer service.The stupid thing in it is that it will work in only windows and not in linux or some other.They are saying this thing bravely without any actions.Now they started collecting money for even customer care contact also as 50ps/3mins.See guys how they r...
Hi everyone,

I bought Idea Datacard at Rs, 2600 on 20th March 2010 and they said the speed is 236 kbps. But when I used the speed is too less not even 50 kbps also. I was unable to open any kind of website like yahoo, google etc. I am very disappointed and I have decided not to use any kind of product which is related with Idea. Idea company is a cheater. I paid Rs. 2600 and unable to browse it. At last I realised that I should have gone for other company like TATA INDICOM, RELIANCE, AIRTEL ...

I AM REQUESTING EVERYONE PLEASE DO NOT USE ANY IDEA PRODUCT. THEY ARE SCAM.
dear sir
I have purchages idea data card on monday and start on[protected]+reachrge rs-600, my data card no-[protected], , chetan j.patel.. my data card balance-0.86..please call me. my mobile no--[protected]
This is Rupak Ranjan Bala, purchased Idea Data Card couple of months ago. It was really difficult to connect to server for first one week, after that one month was ok. I got fair connectivity. After couple of days i was gone out of state i.e.data card experiences roaming. I already asked the shop-keeper if there is any problem in roaming. He committed there wouldn't be any kind of problem. But there wasn't any connectivity during roaming. Even when i'm back the same problem happens i.e.no connectivity. Customer care people blame for no payment. But payment was already done. Now customer care as well as idea centre people don't give any reply, even don't pick my phone up. Is this kind of service do you provide? What the hell is this? If you people don't give service then why this wrong commitment? My datacard number : [protected].
no downloding only browsing
this is sadat i have a idea data card from the day of purchase the data card is not reponding i have several times called the service provider he is not responding to me kindley see that my problem is resolved at the earliest my data card no is [protected], and my contact no is [protected]
idea data card do not give any warning sms or explanation to us when we should refill or why error 619 is comeing.if there is any network problem when it will be ok.
I have recharged my datacard yesterday for Rs.601 plan. I am not able get the same connected online SINCE RECHARGE

My efforts to reach customer care ends abruptly

I am lost

What a bad Idea of going for this service provideR Sirji

My data card no. is [protected]

Without any hopes of getting response from IDEA Group of Jokers, THEY ARE robbing PUBLIC money in the daylight

customer care has bunch of jokers who have no sensitivity to customer queries

IF ANY SENSE PREVAILS IN IDEA GROUP CAN CALL ME ON [protected] IF THEY HAVE ANY COMMITTEMENTS TO CUSTOMERS PRASAD
i buy idea net setter 7.2 mbps after 5-10 minutes connecting to internet it will disconnect automatically and no good speed
I purchased net setter 7.2 mbps with 5GB data. I used only 7 days with no downloading, only surfing and mail checking. But now it's showing available balance ZERO.

My data card number is [protected].

..
Kumar

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