[Resolved]  Idea Prepaid Mobile — Money cuts from my accounts

Address:Bharuch, Gujarat

DearSir,

Today I switch Off my mobile ([protected] Prepared Mobile) at approx 14.30 hr and switch on it at approx 18.45 hr.
At 18.45 hr,
After mobile switch on I received SMS from Idea,
SMS from
IZ-ideaCMS :SMS details : Dear customer thank you for downloading joker special value pack2 from shot Formats. you have been charged Rs. 20.
SMS receiving time 16.10 hr but its actual 18.45 hr.
I never downloading any formate and my money deducted from my account,I talked to customer care but they reply me you downloading the formate its shows in their system.

I want to know that when my mobile is switch off how its possible to download the formats?
Are your system is curropeted?
Are your customer is nothing for Idea?
What I do for the same plz suggest me for the same?
Can i complaint to TRAI or consumer court or CNBC Awaaz?

Such type of mistake 2 time already happened by Idea in past and I complaint customer care, both time my complaints were resolved through customer care.

Thanks
Rakesh Rohilla
[protected] Same complaits I mail to Appellate Officer Gujarat
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Aug 13, 2020
Complaint marked as Resolved 
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Idia — cutting money

Dear sir ,

I am Tanmoy chatterjee working in Goa i had taken idia prepaid almost 8 years back from past 5 years they are cuting money with out being any reason as soon as you recharge within five minutes they deduct the entire money i was kept quait becouse after complaint also idia office not taken any care of it finally i came to know about you(consumar complaints) my mbl no is [protected].

kindly see if you could do somthing than i will be greatful.

Thanks & regards

Tanmoy chatterjee
MY MOBILE NO. IS [protected] NAME OF PARAS AGRAWAL S/O ANIL KUMAR.
3 RUPEES CUT FROM MY BALANCE, IN INITIAL MY BALANCE WAS 10.193 RUPEES AND AFTER THE CuTING THE BALANCE IT WAS 7.193 RUPEES. THIS MONEY CUT FROM MY BALANCE WITHOUT REASON. SO PLEASE REFUND MY MONEY AS-SOON-AS POSSIBLE. OTHERWISE I WILL TAKE ACTION.

IDEA CELL PHONE — cutting money

Dear sir. with due respect I beg to infrom you that, I AM IDEA SIM.HOLDER in KOLKATA (WESTBENGAL) MY CELL NUMBER [protected] and my name is SK MINHA ZUL ISLAM. I have been recherging top up long time.when I was recherging top up than and there customar care cutting my money it is 5 to 6 tmes. when I was contact to customar care they did not reply properly.some body told me(CUSTOMAR CARE) your AUDIO oftion aloways on.it is cause of money cutting. I am a senior citizen,so, I have no need SONG,AUDIO.They have adjust oftion (AUDIO,SONG) himself for cut money.Being INDIAN SENIOR CITIZEN I have right to complaint against IDEA CELULAR. so, I am giveing COMPLAINT AGAINST IDEA CELLULAR STRONGLY. so, i therefore, pray, and request hope you will kindly accept my COMPLAINT. thanking you. yours faithfully. SK MINHA ZUL. dated 06-04011, N.B. I HAVE RECHARGE(TOP UP) on 05-04-11 at 8 p.m.to 9-30p.m.
Dear sir, My attitude complaint aginst IDEA CELLULAR stongly.
DEAR SIR. at presnt i have no comment. let's see the result.
Dear sir, thanks for your help and coporation.

Idea Cellular — cutting money

Dear sir, with due respect I beg infrom you that, I am HOMARA BEGUM (FEMALE) house wife from KOLKATA (WEST BENGAL). I am a member IDEA celluar phone last two years. I had given a complaints before 8th month ago in INDIAN CONSUMAR COMPLAINTS FORUM.They had (IDEA CELLUAR) stop cuting my money 7th month.Last november 2011, and decembar 2011, when I have RECHARGE in my mobile [protected] (kolkata) state west bengal, than and their they have been cutting my recharge money. I have been tried to talk customar care, but customar did not care request. I had never active any type intertent (song, play music, ring tone,etc) being a old house wife. I am a poor women. it is impossible to again recharge for me.dear sir, I have two ways 1. I will take anather sim(VODA, AIRTEL, ETC) no, 2. please sir take stong ACTION, it is my request, and pray. hope you will accept my pray, and request. thanks, HOMARA BEGUM, KOLKATA, [protected]. N.B. 15-12-11, 04-12-11 have cutting my money
not only idea but tata docomo have same problems

Idea Prepaid Mobile — money deduction

I do nothing, but idea network provider activated a radio service on my mobile no([protected]),
and everyday Rs.20/- deducting on my account.
Please help me. I want my money back. I already call to customer care but no change.
Please help me.
I bought my number [protected] in Goa, 4 months ago .4 days ago I paid 1000 Rs. and now I'm in Bangalore and its roaming does not work in Bangalore.It worked fine for one week and yesterday stopped working. Help please, I really need a telephone connection
Dear Sir,

We wish to inform you that the refund of Rs.20/- has already been updated into your Idea account on dated.14th Sept 2012. For further assistance, kindly contact to our Idea customer care helpline.

Regards,
Ideacellular

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