[Resolved]  IDFC Infrastructure Bonds — non receipt of my bond certificates

Address:

Banswara, Rajasthan

Dear Sir,
This complaint is opposed to IDFC and their transfer agents Karvy Computershare for non receiving my bond certificates.

This is my last hope that my problem will be solved.

I have applied for 4 IDFC bonds on15/10/2010 for 20,000 In physical mode. Application No. 41769448
after communicating a lot I received Only Allotment Advice, but not the certificates.
I had communicated more than 100 times in mail as well as customer care and different persons of IDFC as well as karvy for those bond certificates. Most of the time they do not reply or never pick phone , sometime if they reply with vague answer in such a way that we do not understand what to do. They always show hurry to avoid us.

This I am doing since last two months .And this situation is right from top to bottom no one is ready to take pain and answer me. some time their customer care of Karvy talks very roughly.
In my allotment advice karvy asked me for all the documents once again which I have submitted at the time of application, I send them by speed post on 7/01/2011 once again, and details are.

1. Photocopy of the allotment advice with a cover letter
2. Filled Nomination form in duplicate
3. Self attested pan card
4. Self attested passport
5. Self attested cancelled Cheque
speed post detail - ( SP ER[protected] IN )

Now at this stage when I asked them for the certificates they replied me they had sent them on 8/12/2010. How they can send me the certificates with out getting documents they are asking for? When I asked them for detail of the post they are unable to provide the same. Even I have investigated in main post office and sub post office, I had also contact our Bank( HDFC , Banswara, Rajasthan ) but they are also not taking interest in this, they are telling we have forward your complain and nothing is in our hand.
Kindly help me in receiving my certificates or money back, Even I have requested them if they are unable to send the certificates then they should send me the formality so that I can received my money back, but they are not answering this also.
Following are the mail ID’s I have been requested and contacted for the above.
einward.[protected]@karvy.com
[protected]@karvy.com
anshu.sikarwar.[protected]@idfc.com
[protected]@idfc.com
[protected]@karvy.com
[protected]@idfc.com
rahulheeralal.[protected]@hdfcbank.com
[protected]@karvy.com
[protected]@karvy.com


Your’s faithfully
Chandan Kumar Kuiti