[Resolved]  IFB / 5 Kg Digital Front Load Washing Machine — Machine shows E 7 and stops

IFB/Wasshing machine 5Kg digital — E-7

Sir, I pruchased the machine during May 08. during the month of Aug (fourth week) the machine was not working and reflecting E-2, I made a complaint thro internet, a guy came from Anna Nagar and replaced the filter. Within one week again the machine was not working and displaying E-7, I made a complaint to the Customer Service No.[protected], my complaint No. is 2203794 dated 20 Sep 2008. Nobody has turndown to ask our problem till this date (ie 30 Sep 08), in between I contacted the customer care service people three times, the are replying that with 48 hrs our people will come to you, but no one has come to repair the same. on 29 Sep 08 & 30 Sep 08, I made a complaint through internet to the IFB, it also went into vein. Please advice, I have to go for consumer forum as well as to media.

IFB Washig machine, Digital 5 Kg — E-7

1. Reference my previous complaint on IFB made on 30 Sep 08.
2. IFB machine purchased during the month of Apr 2008, was stopped working during the month of Aug displaying E-2, that complaint was attended after 5 days and changed the filter unit. Now on 19 Sep 08 the machine again become offroad and displaying E-7. I made the complaint to the customer care service. My complaint No. is 2203794 date 20 Sep 08 and made subsequent complaint thro Internet as well as to IFB customer care service in the No.[protected] and to the nearest IFB Servince Centre in Anna Nagar Chennai on 23 Sep, 25 Sep, 27 Sep, 28 Sep, 29 Sep, 30 Sep and on 01 Oct 08. But still date nobody has attended the complaint. No one asked me regarding that complaint made on 20 Sep. In Chennai City, people like me facing these type of severe problems with IFB Service, What will be the situation of peoples in the Rural Areas who have purchased the IFB machine. Hence plese take necessary action to stop supplying the IFB products in India. Otherwise I have to go for Consumer Forum.

IFB — Digital 5 kg machine showing E 7

Complaint no. 2842712. When I run the washing machine its giving some jerking sound and shows E 7 and the machine stops. Given complaint on 21.03.09. Technician came and checked the machine and said there is motor problem and motor should be changed. Again when i called today a different person came and said machine should be taken to service center and it should be checked. I bought IFB 5 kg digital front load washing machine 2 yrs back and its giving continuous problem. Few months back when i had same problem they rapired it but after repairing the display doesnot show END after completing washing and I can easily open the door when the machine is running which was not so when i bought the machine. please rectify the problem as early as possible as I am facing problem washing clothes with guests at home.