[Resolved] IFB / 5 Kg Digital Washing Machine — 10 days over and till now no response

[Resolved] IFB / 5 Kg Digital Washing Machine — 10 days over and till now no response

L lek from Hyderabad, Telangana

Our 5kg digital washing machine is showing E7 and stops whenever I try to use from past 12 days. I complained about it on March 21st, my complaint # 2842712. Technician saw the machine and told motor has gone and it should be changed and he has to take it to service center. I requested them to do it as early as poossible. Everyday i am making some 10 calls to them and they keep giving some other mobile no. and ask me to call. When i call that number it says switched off...and again when i called back to the previous number they are saying the next day it will be taken. Till now nobody has come. Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

Koteswararao

from Hyderabad, Telangana

IFB WASHING MACHINE — IFB Washing Machine 5 kg Digital

Dear Sir,

I have take IFB Washing Machine 5 kg Digital 1.5 year back.

Its giving so much noice first day on wards.
i complained IFB service team more than 10 times.
No use.

Currently its giving so much noice.

Our Appartment commitee given notice regarding noice.

Give me the solution.

pramode P Paul

from Bengaluru, Karnataka

IFB 5 kg Digital washing machine — bad customer service

Hi IFB PEOPLES,

I am a customer, because unfortunatly I bought an digital IFB washing machine. Last 4 days I was contacting your customercare regarding to shift the machine. Registered the complaint id[protected]. And they promised to come and lock the machine today 3 pm. I cantact your customer service and they not ready come and lock the machine. I already booked the parcel service and lost 1500 . Can u give this cash.
I called that stupid fellow Mr. MUKESH (your customer care manager) and he switched off the phone. Don't think customers are fool.

santosh

from Hosur, Tamil Nadu

hello i think ifb is the no 1 irrresponsile customer care i have bought new washing machine from ifb and they told they will be coming within two within week for demo but they din't do so. after 2 weaks they came and told that some internal error had been occured it will be rectified within two days but they did't come two weeks passed no response from them if it is going on like this i should be proceeding leagaly with the consumercourt