[Resolved]  IFB Bosch Washing Machine — No service given by the company

I fully agree with Mr. Deshmukh. I am also suffer same problem since 31/12/2008. I have given complaint to call centre my complaint is 2568798 till today not attended by service centre. They have my both landline &cell no. with them, i request their call centre & service centre Pl call me on my cell no. and visit my resi. because we both are working, but purposely Global services person call on our landline no. and give reason as not responded the party. They don't have even rate card with their person, so they charge us as per co. rate or their own rate i am confuised. Your office address for complaint not avaliable. I think you blacmail your customer after purchasing your product because your machines part not avaliable in any Electrical shop or your machine is not repaired by any person so customer is beggar in your account. Your company is international and you give such type of services to your customer is shameful for your side.If you do not give jusitice to me, i would take up this issue in press. My machine is 8years old & not in your contract. Every customer is in pain which means you are helpless towards your service centre.
Regards,
Patkar S.M.
[protected].

I received your SMS on 10/01/2009, my complaint is resolved thanks for that, but harresment for every call from your service centre after paying sizeable service charge s. This means customer when purchase your product, you sell harresment to your customer through your service centre. It is offence because when your products spare parts not avaliable in market that time your moral duty to give service to your customer in given time. (time frame made by you means 48 hrs.) if they fell to give services in your frame time punished to your service centre with decrease theire payment or withdraw their service centre and appoint new one. There are many person in hunt of job or bussiness opportunity, definetily your company name is in limelight with good after sales service provider.When i am using this of language just understand the gravity of harresment. I except ans.on my e-mail.
Regards,
Patkar S.M.
[protected]