[Resolved] IFB Digital 5kg Washing Machine — the timer has been behaving erratically, jumping suddenly..

surinder pal

from Delhi, Delhi

Address:

Delhi

The timer of the machine has been behaving erratically, jumping suddenly.Complained to company at its customer care no. on 23 June 2010. The lady responding politely said she was unable to give the usual complaint no. as their computer was not working, but assured that our machine would b attended to within 24 hours. This was after she had verified all our particulars. Now, even after 48 hours there is no response.

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Aug 13, 2020

Complaint marked as Resolved

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surinder pal

from Delhi, Delhi

An update from the complainant:
- Rang up again at no.[protected]. A gentleman responded. Told me all my particulars & on confirmation frm me said he will give a complaint no. I waited for about 10 long minutes till the 'phone got disconnected, without any further word from the gentleman!
- Again rang up. This time, it was a lady, who gave her name as Ms Gayatri. Said there systems were under upgradation, hence she was not able to give a complaint no.!!
- After my pleas & protests for 10 minutes, she gave me a mobile no. of (said to be) their executives, namely Mr Sanjay. The mobile was swithched off!!!