[Resolved]  IFB Digital 6 Kg Washing Machine — Not Attending for DEMO

IFB Washing Machine 6kg Digital — Pathetic service from the Company

Hi

I bought IFB 6 kg Digital washing Machine a year back. i got this products when everyone at my home are against this products as i believed this one is the best. After six months we started getting problem with this Machine and the service is very very bad. IFB people not at all cared about the customer service.
Its a worst service i ever seen

PLEASE A BIG REQUEST FROM ME DONT EVER BUY ANY OF THE IFB PRODUCTS

IFB/DIGITAL WASHING MACHINE — till today no demonstration

I have bought IFB fully automatic washing machine on 12th December from a very reputed shop in kolkata.Today is 16th December. I made a number of calls to IFB toll free number. But till today no body has come for demonstration.I am surprised.Even i don't know any phone number other than this toll free number.Now I have been feeling helpless in this situation.

IFB Digital 6 kg Washing Machine — IFB's Pathetic Customer Service

I can only say one thing about IFB products. If you want to buy a IFB product be ready to pay the AMC for your life long and yet get nothing out of it. If you buy a washing machine for Rs.27,000 and plan to use it for ten years then be prepared to pay Rs.22,000 extra to feed that machine every year.

IFB is no more the same quality company it used to me and the parts used are sub optimal. The agents they use as cheats who ask you for money to get things done.

In my case I lodged a complaint one month back about my Digital 6 KG Washing machine not working and I am in AMC and the machine has still not been serviced and is lying dead for the last one month. I have made close to 100 phone calls but no progress.

Please if you want to do a favor for yourself and for the people you know PLEASE DONT BUY OR RECOMMEND IFB PRODUCTS TO ANYONE - NOT EVEN TO YOUR ENEMY.

IFB Washing Machine - Digital 5 KG model — IFB - Pathetic Product and Service

We recently purchased IFB Washing Machine - Digital 5 KG model.
Our experience with IFB is pathetic, IFB Washing Machine, Customer care and service is the worst.

Recently water started leaking from the tub of the washing machine.
Upon registering the complaint the servicing person visited and said that it is a major repair
and the cost of fixing will be Rs 650/-.

The servicing person applied M-Seal Costing Rs 10/- as part of the fix and
told us to use the washing machine the next day.

We faced the same problem next day, water starting leaking from the tub.
After registering the complaint the service person visited again (this time another person).
He also investigated and said it is a Major repair and again applied M-Seal.

Even now we are facing the leakage problem. They are now telling us to replace the tub itself.

The cost of every service is Rs 650 per visit and any service is a major service for these guys.

We also observed that the material fitted inside the washing machine are of very low quality.

Looks like IFB fits second hand/sub standard materials inside the brand new machines.

Since we do not look at the internal fixtures at the time of buying, we realise the fraud later on.

We are facing one or the other problems with the IFB washing machine from the day we purchaed it.

Buyers Beware of fradulent practices at IFB and Regulators please keep watch on quality of IFB products.

IFB Digital 6 Kg — Complaint not attended

We have complained twice that our IFB fully automatic washing machine is not working but both the times their has ben no action on th complaint. It has been more than a month now. can any one please look into it?

Peeyush Kansal
Id# 1261051

Complain # 4972043
Date 20Aug2010

Complaint# 5017841
Date 29Aug 2010

Complaint Number I believe should be sufficient to track our address.
My contact # [protected]