[Resolved] IFB Digital Washing Machine — Non attending of Fault | |
IFB WASHING MACHINE Complaints - Casual attitude and no customer service IFB WASHING MACHINE Posted:[protected] by Mrs. Vandna Casual attitude and no customer service My IFB washing machine is under Warranty and I am in Patiala. I logged the complaint on 8/2/09 regarding spinning and rinsing Problems on toll free No. and got the complaint No.2704811. 11th Feb. engineer come and told that one rubber inside the machine has damaged that need to replaced.He told that it will be replaced after two days when thay will receive it from Ludhiana store as the same is not available at Patiala.We repeatedly called his Mobile no. but shown the inability as the faulty parts are not available He gave us the contact no of area manager [protected] .On calling this no. no one responded.Such attitude of such a reputed firm is unexpected. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 1 Comment | |
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
83%
Complaints
6868
Pending
0
Resolved
5639
+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
View all IFB Industries contact information
IFB WASHING MACHINE — Fault washing machine
Brought one washing machine (Senator DX) from Bismi, Thripunithura three months back. Within one month it developed a complaint and the panle board' was replaced by service centre. This is again having complain after one month and replaced again. now it is failed for the third time. IFB service centre has not attended the call for last three days.