Repent having bought IFB Dishwasher Neptune Sl No[protected] from Croma, Belapur vide Customer Delivery number[protected]. The machine is of poor quality. Ever since the first day it is giving problems. and the program installed is erratic. Hardly two months have passed and frequently we had to summon the service centre people who are adamant and turning a blind eye to our request to replace the machine. Your gievance redressal system is outdated and very time consuming. Registering a complaint on the phone is a herculean task. Our decision to invest huge amount on the machine was a blunder.
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