[Resolved] IFB / Elena — drum needs to be replaced | |
We are in Thiruvallur. our washing machine is not working for the past one month. we did complain to the IFB/ELENA service person in thiruvallur. He said that the drum has to be changed. But the stock of drum is not available even in the company itself, he added. Sometimes he is not responsing properly. He said that i will come tomorrow or day after tomorrow. But he has not come yet. for one month we are contacting him and most of the time he didnot attend our call. YEt he didnt come to our home to check the washing machine. ours is big family. ten persons are here. Daily we cant wash by hands. new born babies are here and rainy season too here. So, we request you to send one person to here to check the washing machine and remedy the problem soon.. The number of the person who is not giving proper response to us is [protected]. Our address is No.8 Jyothi Ramalinga Street, Rajajipuram, Thiruvallur. Phone no:[protected] Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
3 Comments | |
Comments
IFB / Elena — BOARD PROBLEM AND REPLACEMENT
i am from chennai i had informed 2 service for many times about the non working of washing machine for more then 5 times there is no response from their side... they r expecting money from the customer there is warrenty with us pls take any action regarding customer care83%
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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IFB / Elena — MACHINE IS NOT PROPER WORKING
I HAVE PURCHASED A WASHING MACHINE BEFORE ONE MONTH FROM IFB- ALENA COMPANY. HIS SHOW ROOM IN FARIDABD NIT-5. BUT HE IS NOT WORKING PROPERLY. I HAD COMPLAINT MANY TIMES IN SERVICE CENTRE & EXECUTIVE ATTEND THE PROBLEMS BUT HE IS HELP LESS UP TO TILL DATE.MACHINE IS VIBRATING COUNTINOUSLY (FROM ACTUAL PLACE TO 10 FEET.)
my home address :-- H. NO. 1162A, SECCTOR- 23A, HIG FLATS FARIDABAD
MOBILE-- [protected]