Machine vibrates strongly while spinning. Machine does not spin properly and the clothes remain wet. There is motor noise while motor is running. We have complained number of times, i[censored] will not solve our problem we want our money back or replace my product.
Sir,
I purchased IFB ELENA DX front loading washing mechine in 24.11.08, my ticket No. 2458305. Earlier I mailed about warrenty i.e. at the time of purchased Kakinada delear was told 4 years warrenty of aboe mentioned washing mechine but he has not written on bill or in the given book but he says warrenty will write company representative on the given book. Company representative came and insttaled the mechine but he has written 2+2 years warrenty on the book not stamped with your copany seal. I am
already sent mail about this, your company responded through mobile and told me to send warrenty card with in 15 days(extra 2 years warrenty) but up to this time I am not received any letter or warrenty card/message from you. Please send warrenty card to my address as early as possible.
Thanking you,
K.ANNAPURNA VIJAYA LAKSHMI
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
IFB Elena DX — WARRANTY CARD
Sir,I purchased IFB ELENA DX front loading washing mechine in 24.11.08, my ticket No. 2458305. Earlier I mailed about warrenty i.e. at the time of purchased Kakinada delear was told 4 years warrenty of aboe mentioned washing mechine but he has not written on bill or in the given book but he says warrenty will write company representative on the given book. Company representative came and insttaled the mechine but he has written 2+2 years warrenty on the book not stamped with your copany seal. I am
already sent mail about this, your company responded through mobile and told me to send warrenty card with in 15 days(extra 2 years warrenty) but up to this time I am not received any letter or warrenty card/message from you. Please send warrenty card to my address as early as possible.
Thanking you,
K.ANNAPURNA VIJAYA LAKSHMI
ADDRESS
K.ANNAPURNA VIJAYA LAKSHMI
W/o K.Murali Mohan
2-44-9
50 Buildings
Bhaskar Nagar
KAKINADA- 533003