[Resolved] IFB Elena Washing Machine — Service persons not attending | |||
I have already submitted this complaint but there is no response till date. I am in Jammu. In spite of the repeated request, service persons are not attending the machine, They keep on postponing the visit. The drum is not moving. They saw once and never turned up. Since one month the person who is attending the call is saying they will come the next day. I am not able to under stand the reasons for this attitude.No higher officials telephone numbers are available for the redresal. It seems that I should suggest others not to buy this machine because the service is not proper in Jammu. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
IFB Elena Washing Machine — Service personnnel not reporting.
Although I have registered my complaint on 9th Jan, 2009 that my washing of IFB make has not being attended by the service personnel. My complaint no is 2601461. I am also having an AMC with IFB for this machine. Can you please help me.The service managers no provided by the call centre ( Mr Montero : [protected]) is presently switched off.
Why are behaving like this.
IFB Elena Washing Machine — FOLDED HAUZ NOT AVAILABLE
Sir,I lodge a complaint on[protected] vide complaint no 3266727.But no action has been taken by you services office in East Delhi. One Madam Kajal told that one part "Folded Hauz" is not available in the co. I do not understand that such a big and reputed co. can harrase the customer like me. Since[protected] I had a talk with Mr. Kashyap, your Area Manager, he also promised but now since last week he is not picking his mobile. Moreover your office never open before 10.30 and closes before 6.00pm. No body is paicking telephone no 22832800 before 11.00 am. This type of harrasement by such reputed co. in never expected. This damging the goodwill of the co. I will also affraid to recoomend somebody for IFB products.
Sir, Kindly look in to the matter and take neccesary action against the official responsible for this delay. Please inform me of the action taken report.
( O .P.Saini )
C/12/144 Yamuna Vihar
Delhi -110053
Mob.[protected]
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+91 88 5376 9434
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Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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IFB WASHING MACHINE (ELENA MODEL) — NOT ATTENDING FOR REPAIR
I HAD PURCHASED ELENA MODEL OF YOUR WASHING MACHINE AT JAMMU, . WHICH NOW GIVING PROBLEM OF WATER LIKAGE. IHAD BOOKED COMPLAINT VIDE COMPLAINT NO 773 LAST MONTH AT YOUR JAMMU SERVICE CENTER AND TILL DATE I GIVE REMINDER EVERY DATE AT TEL NO[protected] AND ALSO TO INCHARGE MR.VARUN AT [protected] AND HE ALWAYS SAY SPARE IS OUT OF ORDER AND GIVE TIME FOR 2 DAYS MORE. I REQUEST YOU TO KINDLY GET THE REPAIRED AT THE EARLIST. RAKESH VERMA