[Resolved]  IFB Front Loading Washing Machine - Elena Dx — Fault found but not rectified....

My complaint no. is : 3608528
My Customer ID is : 1912379

I have booked a complaint for Water leakage. It has been attended after 20 days and the Engineer found that one thermo coal was not removed by another engineer at that time of installation. so that leads heavy vibration and inturn to damage in the rubber which lead to water leakage and tearing of clothes. It had torn the cloths worth about 2500 till now. The engineer found the problem and told that i didn't bring the door rubber to change, i would change it by tomorrow, already 2 days over and he has not attended or not even attending my calls. Can you pls look in to it. I have totally lost the hope on IFB brand.