[Resolved]  IFB Fully Automatic Washing Machine — Not working the machine properly

fully automatic washing machine — Not working

I had compained about the washing machine not working at the customer care centre in Gurgaon(Ph.[protected] on 8th Sept'08 morning.The complaint # [protected] was registered.
The service executive promised service within the same day but did not turn up.
We have agin called up twice in the morning to which commitment to come by 1 pm on 9th sept was made by exec(Pankaj).
However, no body has turned up till 5 pm now.
I fail to understand why samsung service gives the false commitments and talks about their 24 hrs service challenge scheme.
I am still unsure till when the service will be done and m/c restored to working.
I repent having taken a Samsung product after a long experience o[censored]sing LG products(turned up within 4 hrs of compalint in my refrigerator)
Can somebody help in this
Regards
Ritesh Khandelwal
[protected]

IFB fully automatic machine — Machine not working properly

My machine is under amc. I HAD BOOKED A COMPLAINT TO CONSUMER SERVICE CENTRE ABOUT A WEEK AGO BUT TILL DATE NO SERVICE PERSON HAS CONTACTED ME REGARDING THE MACHINE. KINDLY HELP ME.

IFB FULLY AUTOMATIC WASHING MACHINE — NOT WORKING

WE HAVE PURCHASED YOUR digital 7 KG WASHING M/C APRROX. THREE YEARS BACK. DURING RUNNING IT GOT DAMAGED ONE MONTH BACK. WE CONTACTED YOUR AHMEDABAD SERVICE PERSONNEL BUT WE DEEPLY REGRET TO INFORM YOU THAT TILL DATE IT HAS NOT BEEN ATTENDED AND THE M/C HAS BEEN KEPT DISMENTLED. TO OUR SURPRISE THE DRUM GOT DAMAGED WHICH IS A RARE INCIDENT AND IS PURELY A MANUFACTURING DEFECT SO THE SAME SHOULD BE REPLACED FFREE OF COST. BUT WHAT WE WOULD LIKE TO BRING TO THE NOTICE OF THE CO. IS YOUR LETHARGIC APPROACH AND POOREST LEVEL OF SERVICE. SINCE MORE THAN ONE MONTH WE ARE DEPRIVED OF THE FACILITY OF THE WASHING MACHINE INSPITE OF SPENDING HUGE MONEY. YOUR PERSONNEL NEITHER GIVE RESPONSE TO OUR CALL NOR DO THEY ATTEND THE SERVICE CALL. THEN WHAT IS FUN IN SHOWING SERVICE CENTRES ACROSS THE COUNTRY AND MISGUIDE THE CONSUMERS. HOPE AFTER GETTING THIS COMPLAINT MY WASHING MACHINE WILL BE ATTENDED IMMEDIATELY