[Resolved]  IFB Industries — not working

i last complained 15days back....but nobody turned up at home 4 its repair..... even done phonic complaint
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Mar 19, 2017
Complaint marked as Resolved 
Verified Support
Jun 24, 2016
IFB Industries Customer Care's response
Dear Vasanth,

Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.

Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

IFB Team
Verified Support
Jun 25, 2016
IFB Industries Customer Care's response
Dear Rao,

Hope your issue has been resolved.

In case you require further assistance, you can contact us on:
BSNL & MTNL subscribers: [protected]
Other subscribers: [protected]  
Email id: [protected]@ifbglobal.com

We assure you our best services.

IFB Team
Complaint comments 

Comments

I purchased a fully automatic washing machine of your company, IFB last december. the warranty period has not expired. the machine is not working for the last three months. I had registered my complaint through your customer care service centre on october 20th and my complaint number is 2104763. I had been making calls to your customer care service centre almost on a daily basis and they too assure me that they will be attending to the problem in 48 hours. till now nobody has attended. they gave me a mobile number to contact a person called Rajesh. He is not attending the calls.I have purchased the machine from FOMRA, chennai. I contacted them too, and they also responded the same way as your customer care service centre. If this problem is not attended immediately, I will be forced to go to consumer Court. I will not leave you at this stage. You will be made to pay the full amount back through the court.
IFB
not working properly
I purchased a fully automatic washing machine of your company, IFB this january. the warranty period has not expired. the machine is not working for the 3 to 4 days. Water is coming out from infront of the door.Shall i put any complient through forum.please sugget me
my washing machine is not working it is stop for washing
my ifb machint purchsed 3 months before stopped working
i complained on[protected] vide complaint No:4374070
unique No:2248413
through phone:[protected]
no response for the past 10 days
the service is very very poor
washing machine not working after reaching at aditive mode in programmer.
washing machine not working no one attending despites several complaints
complaint no 5070354 permanent coustmer id is 21669102
drum not rotating during process
purchased a washing machine model Elite.From the date of installation on 28th SEP 08 the machine is out of order.I find it very difficult to get their technician from the kerala service centre.Everytime I have to route the complaint through their call centre and follow with local service centre. With frequent attempts I could manage to get the technician three times during the last 16 days, still they could not identify the defect and the machine is not usable.
My complaints to local marketing person is not useful and he is trying avoid the complaint calls.
The local service provider is not at all attending the phone calls. They have some trainees technicians to attend service calls, still i am waiting there service.There is no response to my complaint through e mail also.
I have purchaged IFB Washing mision two years Back. Frequently it is giving troubles. In the middle of the washing time it is stopping.

Details
Washing mission: IFB front load
Address:

B.Prabhakara Rao
Flat No. S3, Ratna Nivas
Pedawaltair
Visakhapatnam
Andhra Pradesh

Mobile: [protected],[protected]
Mail:[protected]@yahoo.com
IFB Washing Machine Service problem
sir ,
its your IFB washing machine not working properly since 2 day s
we request you to attend it or futher information call [protected]
complaint no:6466130
no one is attending the call in service center

IFB MCB CUM STABILIZER NOT WORKING PROPERLY

I BOUGHT A IFB MCB CUM STEBILISER FROM YOUR IFB REPRESETITATIVE OF GULBARGA. I, E FROM MR. PRAVEEN.BUT IT IS NOT WORKING PROPERLY SINCE 16/01/2014.WARRANTY DATE DUE UPTO MARCH2014.

NO CONTACT AFTER REGISTER THE COMPLAINT MORE THAN 48 HOURS

Ticket No.13351217 at 11.41 hours on 15.07.14. No contact after registering the complaint more than 48 hours. Ref: Customer No. 2027951: Name : V. Rama Mohana Rao. Mobile No. [protected].

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    IFB Industries Phone
    +91 88 5376 9434
    +91 33 3048 9299
    1 860 425 5678
    IFB Industries Address
    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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